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Hanlees Hilltop Hyundai

Richmond, CA

4.0
622 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 622 reviews

August 11, 2023

They were incredibly helpful, they were excellent in the Customer Service, and did a wonderful job on my vehicle. More

by Jennifer the great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk staff
August 10, 2023

My family has been coming to this service center to service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. More

by Paeonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cha, service manager
August 09, 2023

Ghost town . Can’t believe this place is still open . Service is horrible. Not coming back here . More

by nanabean22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service department
August 09, 2023

good service staff, but this is the second recall that I have done and the first has not been solved, because maybe it is a factory problem, but the high beam and the reverse camera never work More

by edsonbomtempo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
August 09, 2023

Service department: Lieu did an excellent job, good customer service and keep i updating on my car. Did the repair within time frames! Thank you very much for his work! More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew
August 09, 2023

I had a broken key and they repaired it immediately. I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outra More

by CYNWHITEHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t learn the names.
August 08, 2023

Always able to fit me in for service when other dealers can’t. Fast and friendly. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
August 07, 2023

Your employees are polite they explain what service I'm getting how long it will take my car was clean paperwork completed signed and left a happy customer More

by mitsey35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
August 06, 2023

I had good service from Nallaly at the service desk. She provided a loaner car while they performed a recall service on my car. The service work went well. More

by GXSALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nallaly
August 06, 2023

Salesman was knowledgeable about history of car I purchase. Great Communication skills, will go extra mile make you feel comfortable purchasing car. More

by GWENDOLY-DAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peraza Dura
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