Hansel Volkswagen of Santa Rosa

The service I received was excellent and comprehensive. Kirstin initiated service on my 2000 VW Eurovan that helped to keep it running. Staff identified a starting motor problem that would have crippled Kirstin initiated service on my 2000 VW Eurovan that helped to keep it running. Staff identified a starting motor problem that would have crippled a long journey and Phillipe the mechanic repaired it so I am safely able to take my van anywhere. More

The basics I expected were covered—service scheduling flexibility to meet my needs, and rapid turnaround with appropriate work properly completed. flexibility to meet my needs, and rapid turnaround with appropriate work properly completed. More

I had the pleasure of working with Kirsten, she is very nice and got my service done on time. nice and got my service done on time. More

Great job and service! The people working especially Michael was very nice and made sure everything went smooth. The people working especially Michael was very nice and made sure everything went smooth. More

The staff were super friendly and efficient the process of checking my carvin for service was seamless. Very positive experience of checking my carvin for service was seamless. Very positive experience More

It’s always a pleasure doing business with Hansel VW … very efficient and courteous employees very efficient and courteous employees More

Got my car back with a new problem that wasn't there before. Very suspicious. before. Very suspicious. More

The sales team has my vote. Jason was super helpful, knowledgeable and patient. He helped me a lot. And sold me a car. Jason was super helpful, knowledgeable and patient. He helped me a lot. And sold me a car. More

Excellent service and kept me updated throughout the day. I appreciated the Uber ride back to my home. I will definitely be returning for future services on my vehicle. I appreciated the Uber ride back to my home. I will definitely be returning for future services on my vehicle. More

Ran into several problems including a broken windshield and after a $1900 service they left a minimum amount of oil in the car I had to pull over on my way to San Francisco buy some oil and fill it up to c and after a $1900 service they left a minimum amount of oil in the car I had to pull over on my way to San Francisco buy some oil and fill it up to close to maximum as they call it the sweet spot More