Hansel Volkswagen of Santa Rosa

Great experience throughout the whole process. Our sales rep was the best I’ve ever dealt with. Great communication and follow up, friendly and accommodating. Our sales rep was the best I’ve ever dealt with. Great communication and follow up, friendly and accommodating. More

I have had very good experiences at the Hansel dealership. The people in the service department have been very communicative and I’ve always arranged for transportation while my car is being servi dealership. The people in the service department have been very communicative and I’ve always arranged for transportation while my car is being serviced. The car is always clean when I receive it. More

Helpful with Uber rides to town while service is done. Errs on side of cautious to avoid future issues. This more expensive than the lets wing it approach but better pennywise than pound foolish? At least Errs on side of cautious to avoid future issues. This more expensive than the lets wing it approach but better pennywise than pound foolish? At least of one car in the family stable. More

Brought my sons car in for serving and Christian was very professional and helpful. Service was completed as promised. professional and helpful. Service was completed as promised. More

We purchased a VW Tiguan, and we are very happy with it. Garrett Murphy gave us excellent customer service. He's a fabulous, very nice and professional salesman. Garrett Murphy gave us excellent customer service. He's a fabulous, very nice and professional salesman. More

Customer service from Emily was excellent she went above and beyond to see that I was taken care of. Salesman Diego was knowledgeable about Volkswagen features and Able to help me test drive three above and beyond to see that I was taken care of. Salesman Diego was knowledgeable about Volkswagen features and Able to help me test drive three finding just the right Tiguan for me. Kenneth the manager was efficient and very easy to work with. This was a very good experience for me thanks to the greT team at Hansel Bolkswagon! More

Diego was the best! Helped me find exactly what I was looking for! Highly recommend! Helped me find exactly what I was looking for! Highly recommend! More

I knew Woody from my recent ACURA days. That really boosted my confidence @ VW. Even though I was there to gat a spare key programmed (expensive!!) I appreciated the check list on my T That really boosted my confidence @ VW. Even though I was there to gat a spare key programmed (expensive!!) I appreciated the check list on my TDI that was included. Artist Bob More

Every time I take my car here they ruin something else on it. If I take it in I have to assume they will damage something or do a subpar job. it. If I take it in I have to assume they will damage something or do a subpar job. More

The best car buying experience ever. From sales through financing all we’re professional and courteous. I ended up with the perfect car and a perfect experience. From sales through financing all we’re professional and courteous. I ended up with the perfect car and a perfect experience. More