Harpswell Auto Sales, Inc

If you need a vehicle and dont know where to go GO TO HARPSWELL AUTO. My husband and I did and it was well worth it. Highly recommended. HARPSWELL AUTO. My husband and I did and it was well worth it. Highly recommended. More

Theyre word isn’t any good and will pull a fast one of on ya Bought a 2007 f350 from them! Worse mistake made in my life! So my 18 yo son bought a pickup from them! They first told him 2000 down and night before Bought a 2007 f350 from them! Worse mistake made in my life! So my 18 yo son bought a pickup from them! They first told him 2000 down and night before he was going to get it they said 4600 down. He had 4000 he saved from working his tail off while in school. So when he went down with his grandfather which got the loan for him they took his 4000 down and did a side note for 600 dollars so the truck would be down to were it was worth so the credit union would finance it! Well when they got home I looked it over and the rear tires was bold and the front ones wasn’t far behind! Let me remind you that it had a fresh inspection sticker on it within the last 30 days. So I called Harpswell and they said nothing they could do the first time I called and the second time they said they would take 200 dollars off the side note. Which 4 tires cost my son 975 dollars to replace so he could drive it safely! Well about 4 months later he had fluid leaking out of the rear end and took it to a garage to have it looked at. Well it was the rear end that was gone! We called the warranty department and it wasn’t covered! So called harpswell and they said they couldn’t and wouldn’t help at all! So 3400 dollars later it was going again. A month after that the ficm went which caused the turbo to go. Called the warranty department and guess what! Not covered! So took it to our mechanic and had it fixed. When mechanic was working on it he notice the ficm wasn’t bolted down, it was just flopping around loosely and that’s what caused it to short out! So then the ficm made the turbo to go! So now have to replace turbo as well! Well the turbo was hanging on with one bolt which should of been 3 bolts. While taking off the cold intake the bottom was all cracked. Hmmm Then I remembered harpswell said they put a new head gasket on before they sold it. So you have to take the turbo off and ficm and cold air intake to do it! So they knowingly put all this on the way it was knowing it wasn’t right! So I reached out to them and told them about it and he said I’ll call you back. No phone call. Called them and he said nothing they could do! So I explained why would you put something back together like they did knowing it’s gonna cause problems to the ficm and other things. He pretty much said it wasn’t his problem! So they knowingly ripped off a 18 yo kid and had no sympathy for him at all! We even faxed a letter from the mechanic saying what it looked like and pictures proving what the ficm and turbo looked like and the cold air intake. Also the bill we paid to have it done! So this tells me they fixed it enough to get by and sell it and make all they can for it and the heck with the customer! So yesterday called them about the warranty we canceled because it cover nothing worth anything so we rather have the money put back towards the loan. So when talking to the lady in the office at harpswell she said they haven’t seen anything from the warranty dept! ( warranty dept sends it to the dealer and then to the lien holder) So I said ok and called the warranty dept again and got the date the check was made and check number and the amount! Called harpswell back and talked to the sales manager and he asked her about it after I gave him all the info and she said something whispering to the sales manager! He comes back on and says she made a mistake and only sent half the amount to the bank! She will be sending 1300 more to the bank. I asked how could she make a mistake sending half when the whole amount is for the Leon holder. The amount is in black and white! Remind you this all happen within 10 minutes! So I’m sure they was gonna just keep the 1300 and didn’t think anyone would notice!! I’m sure that’s what all the whispering was all about! I’ve never seen a car dealership as crooked as they are! It’s very sad how they do business and take advantage of people with no credit or bad credit! They don’t have no respect for their customers as they laugh on the phone while your explaining the hardship that the mechanic issues have cause! Was told that sucks pal! More

DON'T GO TO THIS DEALERSHIP This dealership removes parts from the vehicles and doesn't replace them, like stereo systems. They spray paint over problem areas to make them look g This dealership removes parts from the vehicles and doesn't replace them, like stereo systems. They spray paint over problem areas to make them look good. They put additives to make a loud noise or problem engine quiet until the vehicle has sold. They play good cop bad cop to make you THINK they are honest, which nothing is further from the truth. When we were in the office waiting someone was saying how they could maybe change the date on the 14 day plates, and the guy behind the desk said I wont tell. That should have been a red flag. However we needed a truck badly and they were giving us the chance. There were so many issues that would never pass inspection that we've found out after we drove away, however they ut a new sticker on it. WHOA!!!!! Isnt that illegal? We were going to have them fix the problems however we thought better and realized they would probably SCREW it up more. DONT GO TO THIS DEALERSHIP!!!!!! We looked online and so many people have reported this place but of course the state of MAINE is only about getting more money and dont care about how this company SCREWS people over. We reported it as well and got NO WHERE. MAINE SUCKS. They dont care. Consumers be warned.....DONT GO TO THIS DEALERSHIP. More

AWESOME When they say they can make it happen, it HAPPENS!!!! They are great guys and funny. They do most of the work for you!!THANK YOU!!!!!!!THANK YOU!!!!!! When they say they can make it happen, it HAPPENS!!!! They are great guys and funny. They do most of the work for you!!THANK YOU!!!!!!!THANK YOU!!!!!!THANK YOU!!!! More

Don't buy It was sold with mechanical issues I had to take back my acadia for and after two months I literally have up. (It's a hour each way) They sold us a w It was sold with mechanical issues I had to take back my acadia for and after two months I literally have up. (It's a hour each way) They sold us a warranty that expired 700 miles ago. (I traveled way more than 700 miles trying to get my acadia fixed by their shady mechanics. As I write this I now have a $13000 lawn ornament due to the engine seizing. I can't say for sure this is a result of the original unfixed issue but it certainly did not help. We reached out to them and the warranty department. Gene at Harpswell Auto said he would sell us another car. I just want to warn people that Gene Graffam is about as shady as a car sales man comes. He is only about making a dollar and after the sale they didn't want to fix the issues they wanted to get me out of their hair. They won. Good for them. More