Hawk Subaru of Joliet - Service Center

Very Efficient Service I went in with an issue with the windows on my Subaru. I also had a recall that needed to be taken care of. As the attendant pulled the car in, two ot I went in with an issue with the windows on my Subaru. I also had a recall that needed to be taken care of. As the attendant pulled the car in, two other mechanics came up and very quickly were able to determine the problem, which took less than a minute to fix. They kept the vehicle to take care of the recall and called when the work was done. My car also had a complimentary car wash. Very pleased at this bo cost visit. Appreciate being able to schdule appointment online. More

quick service on a re-call These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. These guys never stop amazing me. They make sure you are very much taken card of. Every time I go, they are always accommodating to me. More

Oil change/recall Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done Very polite and very reliable on being able to the me back to work while they worked on my car and letting me know when it was done More

Very Difficult to Schedule a Service Appointment. The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have The service is great!! The service people are very helpful and friendly. The Technicians do a great job servicing my vehicle. The one issue I have is that you must schedule appointments one week out minimum. To me this is too long. More

Oil change and recall Service was right on time and within the time limit they said. Sai I could come back later for my complimentary car wash as the car was clean due to Service was right on time and within the time limit they said. Sai I could come back later for my complimentary car wash as the car was clean due to all the rain we have had. More

Brake Light Recall I made an appointment for this recall replacement and was told it would take 1-1/2 to 2 hours probably to do the recall. When I arrived for my appoin I made an appointment for this recall replacement and was told it would take 1-1/2 to 2 hours probably to do the recall. When I arrived for my appointment, I was told 1 hour or less. I was at the service department a half hour and on my way. Thanks for the quick service and free car wash. More

My Service Date I came in for a recall service and oil change. This was taken care of with no hassles. I love the convenience of the current location and will be m I came in for a recall service and oil change. This was taken care of with no hassles. I love the convenience of the current location and will be much less happy driving to the new location on Rt. 59. I just hate all the traffic and congestion on the Rte 59 location. More

first oil change Justin was professional and thorough,people were friendly and I did not wait very long. They introduced me to coffee machine and all went well. Justin was professional and thorough,people were friendly and I did not wait very long. They introduced me to coffee machine and all went well. More

Top notch service! We own 3 Subarus, so we come here often. They are knowledgeable & professional. This particular visit was particularly outstanding. The car was there We own 3 Subarus, so we come here often. They are knowledgeable & professional. This particular visit was particularly outstanding. The car was there for a recall, but in addition they identified a situation caused by another shop. They not only fixed it properly, but provided detailed documentation including photos so that we could pursue proper recourse. All for no charge! I feel that they went above & beyond, & we are truly thankful. More