Hazleton Hyundai

very disappointed with my experience As a Senior Citizen, I realize that I am not up to speed on the latest technology. With that said, I was encouraged by my son (who's family owns two As a Senior Citizen, I realize that I am not up to speed on the latest technology. With that said, I was encouraged by my son (who's family owns two Hyundai vehicles) to ask about the features that Apple CarPlay enabled. I asked my salesman several times to review the CarPlay features (including the built in Navigation that CarPlay provides). Unfortunately, I was never shown this feature, even at time of delivery. Even worse, I came to find during a visit from my son 5 days after I took delivery of my new Tucson Value Edition, that the package I purchased didn't even have CarPlay included! No wonder the salesman didn't show me. I would have expected that if I asked to be shown a feature in a trim that didn't include that feature, that the salesman would have informed me of that fact. I feel completely misled and disappointed as I now have no choice but to live without CarPlay features like navigation for the life of this vehicle. Either the salesman doesn't understand his product, or he intentionally misled me to make a quick sale. Regardless of why, I'm the one paying the price. I came to find during a visit to my son's house in Maryland that the SE+ edition does in fact include CarPlay at a similar price. I believe that had the salesman shown me this package, that I would have been much more satisfied. In addition to the CarPlay, I was having problems with my Radio stations not coming in clearly. Again, my son was able to determine and rectify the problem where the salesman did not. It turns out that the radio antenna was still in its plastic bag inside the glove box. My son took out the antenna and screwed it into place on the roof and my stations now come in clearly. How was I allowed to leave the dealership without an antenna installed? Which brings me to my final point, the delivery itself. My salesman graciously agreed to pick me up at my residence and drive me to the dealership to take delivery. When we arrived at our appointed delivery time, the vehicle was not ready. I waited over an hour until the car was presented to me. I was on a tight time table for the afternoon, so this delay really ate into my availability for a final review the car's features prior to driving off the lot. While I waited for the car to be prepared, I was not engaged by my salesman. It would have been much more efficient if he were to have used that time to walk me though the features of the car on another vehicle on the lot rather than to let me sit idle. All in all, I am extremely disappointed in my experience at Hazleton Hyundai and my son is even more upset as he recommended Hyundai to me in the first place. I will be sharing my my car buying experience at your dealership with my circle of acquaintances. More

happy Very happy with the whole experience. Polite, respectful and honest. There isn't anymore to say i was total happy with every part of the experience. T Very happy with the whole experience. Polite, respectful and honest. There isn't anymore to say i was total happy with every part of the experience. Thank you TONY and everyone else that was a part of my getting this car. I LOVE THE CAR, plenty of room. Thank you More

Great experience sales rep and all staff very helpful and kind! Very happy with vehicle so far! Will deal with again when I the market ! experience sales rep and all staff very helpful and kind! Very happy with vehicle so far! Will deal with again when I the market ! More

Dealer Ron was very personable, professional, and outstanding at his job. Took the time for selling the right car for me. I would highly recommend Ron. Ron was very personable, professional, and outstanding at his job. Took the time for selling the right car for me. I would highly recommend Ron. More

new car WE found the service friendly and an enjoyable time. This was a change form the past withother dealers. The extra care of explaining the features o WE found the service friendly and an enjoyable time. This was a change form the past withother dealers. The extra care of explaining the features of the car and the customer friendly people will be noticed by everyone . thank you More

New customer Nice experience, would recommend this dealership. Knowable and friendly staff. The total process was a little drawn out but overall nice. Hyundai need Nice experience, would recommend this dealership. Knowable and friendly staff. The total process was a little drawn out but overall nice. Hyundai needs to give better interest rates to customers who have 800+ FICO scores. More

Harman Ron Harman was my salesman, and he was excellent. He's been in touch with me a number of times since the sale and has also been available to me on re Ron Harman was my salesman, and he was excellent. He's been in touch with me a number of times since the sale and has also been available to me on return visits to further explain the many features of my vehicle. I would, without a doubt, recommend him to my friends! More

Great Experience Great experience! Will recommend Hazleton Hyundai! All the staff where very helpful and kind. Was offered something to drink right away! We never felt Great experience! Will recommend Hazleton Hyundai! All the staff where very helpful and kind. Was offered something to drink right away! We never felt pressured to purchase. If we had been we would have left. I have been in, as i needed help with carplay and was helped right away. Left with a better understanding of vehicle and was offered to come back anytime if we have any issues with our new vehicle!!! More

My experience at Hazleton Hyundai What a great dealership very knowledgeable staff and treat you like family. Why salesman Ron Harman was very patient with me because I didn't know ex What a great dealership very knowledgeable staff and treat you like family. Why salesman Ron Harman was very patient with me because I didn't know exactly what I wanted or if I wanted to lease. I had a great time deciding. Once I decided the transition was a smooth process. They all remembered my name a couple times I went back. More

Great Good job sorry but I don't have the car long enough to comment on it this is a very stupid thing to ask right in the beginning of ownership. Good job sorry but I don't have the car long enough to comment on it this is a very stupid thing to ask right in the beginning of ownership. More