Heartland Chrysler Dodge Jeep Ram - Service Center
Excelsior Springs, MO

15 Reviews of Heartland Chrysler Dodge Jeep Ram - Service Center
Oil change and check on not coming out of park. Service was good on oil change and finding and fixing recall they found. As far as not coming out of park, once again I was blamed for not knowing how Service was good on oil change and finding and fixing recall they found. As far as not coming out of park, once again I was blamed for not knowing how to take it out of park. I once again have new video proving I know how to take it out of park, but there is a flaw or something wrong with the vehicle, but seeing how they can’t get it to do it, then I’m the problem not the truck. I’m very disappointed in this. More
Excellent service They got me in on a timely manner, fixed my problems, and also helped me with other questions I had. Very fast service!! They went up and beyond. I They got me in on a timely manner, fixed my problems, and also helped me with other questions I had. Very fast service!! They went up and beyond. I was having trouble removing my tailgate and they helped me accomplish getting it off. More
Friendly people that do great work They put on a receiver hitch and did a great job. They took me home and picked me up when the work was done. thanks. They put on a receiver hitch and did a great job. They took me home and picked me up when the work was done. thanks. More
Terrible Been there a couple of times for service problems. They rebuilt our transmission with less than 100,000 miles and then forgot to put the cap back on t Been there a couple of times for service problems. They rebuilt our transmission with less than 100,000 miles and then forgot to put the cap back on the fill tube, so we got to smell transmission fluid all weekend. Then they got a real attitude when we showed up Monday morning to get it checked out! Was talking with a longtime customer and she said the place has gone down hill, the general manager is never there and they are going to be choosing a different dealership. More
bad service dept Would not perform oil filter change unless paid 50 - 100 dollars only needed filter changed but this was there rate even though oil was changed two we Would not perform oil filter change unless paid 50 - 100 dollars only needed filter changed but this was there rate even though oil was changed two weeks prior says was insurance lilbilty car even under two warrantys one b r ing bumper to bumper wow will not recmend any one to buy a car there! More