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Heiser Cadillac Of West Bend

West Bend, WI

4.8
25 Reviews
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
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2620 W. Washington Avenue

West Bend, WI

53095

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Showing 25 reviews

July 17, 2025

Maria was courteous and focused from the beginning. She made me feel comfortable, which in return, put my trust in her. More

by sandralang0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

I recently build my first EV here. Great place to do business. Very helpful, friendly sales team. More

by vhickel41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Thompson
Jul 15, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so excited to hear that you enjoyed your car buying experience with us. Thank you for your business and congratulations on your EV!

July 13, 2025

We purchase all of our vehicles from Heiser because they make it easy to buy and a pleasure to service. More

by TOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Heiser Cadillac Of West Bend responded

Dear Tom, Thank you so much for the kind words. We are so glad you enjoy both our sales and service experience. We greatly appreciate your business and look forward to your next visit!

July 09, 2025

Great costumer service. Was out of there sooner than expected. I enjoy the lounge as I am able to get work done. More

by DDPOULL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We’re so glad to hear you had a smooth visit and enjoyed the lounge while getting work done. It’s always our goal to provide great service—quickly and comfortably. We appreciate you choosing Heiser!

July 05, 2025

I was well taken care of by both the service sales writer and the sales woman. More

by mrlee12836
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Heiser Cadillac Of West Bend responded

Dear Mr. Lee We are so glad to hear that you are satisfied with your visit. Congratulations on your new vehicle. We greatly appreciate your business!

June 27, 2025

Great customer service. Thank you for all the work you do. Especially when it's 90+ degrees outside. More

by tmwhite0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, Thank you for the kind words. We are so glad you had a positive experience with us. We thank you for your business and look forward to your next visit!

June 25, 2025

Will Harris provided outstanding customer service not only this visit but every visit. He is very reassuring and very helpful with explaining the issue, how it will be resolved and timeline for fixing. I More

by cmlochen1975
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, Thank you for highlighting one of our staff members. We are so glad you had a positive experience. Thank you for your business. We look forward to your next visit!

June 19, 2025

Heiser of west bend went out of their way to find me the perfect car, that included a dealer trade with another dealership. Brent our sales guy was very attentive and communication was on point! More

by ams.singer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent- 5 Stars!
Jun 19, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad to hear you had a positive experience with our sales team member Brent. Thank you for your business and congratulations on your new Cadillac!

June 09, 2025

I got a shuttle to Enterprise and also I got updates on status. It was nice to leave rental at dealer when done. More

by HARLEYGIRL
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, Thank you for the 5 star rating! We greatly appreciate your business and look forward to your next visit.

June 07, 2025

great service. got the parts I needed. They were able to get the job done quickly. More

by HIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Heiser Cadillac Of West Bend responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

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