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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,500 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,500 reviews

May 19, 2025

disappointed with the financing, I was told it would be a comparable rate to my bank, but it was two points higher. More

by Nonhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're sorry that you are disappointed with the financing. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees.

May 13, 2025

Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding More

by jonramthun55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry didn't meet rest of personal, except my 2 drivers to home and back to pickup vehicle when finished
May 19, 2025 -

Heiser Chevrolet of West Bend responded

Dear Jon, Wow! We are so glad to hear this and thank you for the kind words. We deeply appreciate your business and look forward to providing you with another 5 star experience upon your return!

May 13, 2025

I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More

by RASIEMERS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heiser Chevrolet of West Bend responded

We're sorry that you experienced wait times and didn't feel informed along the way. I have forwarded your feedback to the appropriate management in order to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and look forward to your next visit!

May 12, 2025

Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms. More

by margaret6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Heiser Chevrolet of West Bend responded

Dear Margaret, We are so glad to hear that Brian was able to help you find the perfect vehicle. We appreciate your business. Congratulations on your new vehicle and happy driving!

May 10, 2025

All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchas More

by charleskis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Heiser Chevrolet of West Bend responded

Dear Charles, Thank you for leaving us a 5 star rating. We are so glad to hear you had a pleasant and stress free experience at Heiser. Congrats on your vehicle purchase.

May 07, 2025

I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing. More

by lyochem70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that you had a great buying experience at Heiser Chevrolet. Thank you for choosing Heiser and congratulations on your new vehicle!

May 03, 2025

This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! More

by heme79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Heiser is your "go to" dealer! Please know, we are so appreciative of your business and look forward to providing you with another 5 star experience upon your return!

May 02, 2025

The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. More

by giesek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to complete a review. We are so glad to hear you are satisfied with your experience at Heiser. Thank you for your business and happy driving!

May 01, 2025

Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility. More

by snapper3861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Wonderful service. No pressure! Really tried to make a deal that was good for both of us. More

by rholtman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Przislicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're so glad to hear this. Thank you for choosing Heiser and congratulations on your new vehicle.

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