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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,516 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,516 reviews

August 14, 2025

My husband and I were happy with how helpful and kind Ceasar is.Thank you More

by t555om
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 14, 2025

My wife and I Love Cesar, we have bought our last 4 cars from him! The service team is always great, never had any issues. More

by lwolf_76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 13, 2025

Great response from their service dept. polite and reasonable costs for provided service. Gave ride back to my house until ready. More

by TGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

People are very nice to work with very helpful repair work is done on a timely manner More

by joel pitzlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 01, 2025

Worked out great. Brent gave us extra time to explain the vehicle a couple days after we got the car More

by jdweseman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We always strive to give our customers all the tools to enjoy their car to the fullest. We really appreciate your business and please feel free to reach out if you have any further questions about your vehicle. Thanks for choosing Heiser and we hope you have a fantastic day!

July 15, 2025

Extremly friendly and professional and just all around knowledgeable and did great work and made me feel comfortable More

by donky4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had about your positive experience. Thank you for your business! We look forward to your next visit!

July 09, 2025

Certified Used Cadillac delivered with 43% oil life, windshield washer fluid empty and rear passenger tire at 33psi. Super disappointing. More

by Jamdin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Maria Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Heiser Chevrolet of West Bend responded

Hi Jamdin, Thank you for bringing this to our attention. We’re very sorry to hear that your Certified Used Cadillac didn’t meet the level of care and attention you rightfully expected. That’s not the standard we hold ourselves to, and we appreciate you giving us the chance to make it right. Your feedback has been shared with our management team, and someone will be reaching out shortly. In the meantime, you’re welcome to contact our General Manager, Brian Crandall, directly at (262) 808-2705 or bcrandall@heiser.com. We’d like the opportunity to better understand what happened and make things right. We truly value your business and hope to restore your confidence in us. – The Heiser Team

July 06, 2025

Ryan was nice and personable. We had visited other dealerships and came back as we felt like he was more honest and trustworthy verses our other experiences. More

by deegussick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jarvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hodge
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Jul 07, 2025 -

Heiser Chevrolet of West Bend responded

Dear Dee, Thank you for highlighting one of our sales team members, Ryan. We are so glad you had a positive experience. We strive to provide a honest and trustworthy experience for all our guests so we're excited to hear this feedback. Thank you for your business.

July 06, 2025

Can never get ahold of general manager. Car not cleaned & trailer hitch cover not on. More

by R.L.MEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Jul 07, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for bringing this to our attention. We sincerely apologize that you haven’t been able to reach our General Manager — we understand how important it is to feel heard and supported. Our goal is for every customer to feel well taken care of and clearly communicated with. Your feedback has been sent to management and someone will reach out. Here is the direct contact for our general manager: Brian Crandall General Manager 262-808-2705 bcrandall@heiser.com

July 03, 2025

The dealership was clean and inviting. Everyone there was courteous and helpful, answered all our questions. Our Salesman, Brent did a very good job getting the vehicle ready for us. We More

by guet4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for leaving a detailed review and for highlighting one of our awesome team members. Congratulations on your vehicle and we look forward to your next visit. Thank you!

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