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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,500 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,500 reviews

February 26, 2024

It Was Excellent, the Customer Service was Outstanding They provided Outstanding Customer Service, they Communicated with us concerning our vehicle More

by KILPATRICKH67
Recommend Dealer
Yes
Employees Worked With
Lima
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 26, 2024

Was told a fluid check would be done. ..after picked up vehicle window washer fluid was not filled More

by MWMUELLER133
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 26, 2024

Dependable , reliable , friendly , professional Heiser is a great experience for their service customers More

by coachmarkmaley
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 25, 2024

Always have great experience with Heiser. This is what I believe our 9th lease from Heiser of West Bend . We will never go anywhere else! More

by SHLUFTY
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your years of experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 25, 2024

Very pleased. I'm very glad we were able to use our extended warranty to cover the cost of the door lock repair. More

by NUTAHDOG
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 24, 2024

They were very helpful and nice. They helped me right away, had them wash my car, and had it ready for me in the garage. It is difficult for me to walk far distances. More

by Steve09
Recommend Dealer
Yes
Employees Worked With
Idk, The new guy in the middle of the West Bend, WI service dept.
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2024

This dealership did a very good job changing my oil, looking at my tires and overall car. More

by Steve09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2024

100% worth the trip to this dealership. This is the 2nd vehicle I have got from Heiser and I will be back when it's time for a new one More

by maryfrankel78
Recommend Dealer
Yes
Employees Worked With
Ryan Granzow, Ryan Granzow
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experiences with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2024

Absolutely the best experience anyone could ask for! Amazing! Fun! Beautiful vehicle! Sherry has an amazingly positive vibe. More

by sherrykonek12
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Gary Marcouiller
February 23, 2024

Liam was vague in his explanations. I called back the next day to clarify some pricing on future work that was recommended. I did not hear back so a few days later I stopped at the deal More

by ALLENHEBERER
Recommend Dealer
No
Employees Worked With
Liam
Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

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