Helfman Ford

Manufacturer: Ford
Helfman Ford
12220 Southwest Fwy
Stafford, Texas 77477
281-240-3673

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Twenty-Four Month Rating: 2.4/5

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fastbackmustang
7/14/2008 9:04:51 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Helfman Ford:
This is one of the worst dealerships to deal with. The service rep that I dealt with for service was rude to me and other customers in the room. The car was there for five days, and the day it was done, she neglected to call us and tell us the car was done. She stated that she told us when it was done and she didn't have to call us again. Well seeing that she told us that it would be done Thursday, then Friday, it wasn't completed until Monday at around 4pm, but was completed hours before hand. I will never do business with this dealership ever again. I will continue doing business with Legacy Ford.

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