Hendrick Buick GMC Cadillac
Cary, NC
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Yesterday, I had a very pleasant car buying experience with my sales associate Mr.Perry. He was very nice and knowledgeable about the car. Today, he had my car cleaned, tanked off and with a red bow, re with my sales associate Mr.Perry. He was very nice and knowledgeable about the car. Today, he had my car cleaned, tanked off and with a red bow, ready for me to take delivery. The entire staff was great! No pressure sales tactic was applied; Awesome job Team Hendricks!! More
Just wanted to drive a Yukon Denali, Never even rode in one before. Perry's knowledge of the Yukon Danali was the reason we came back to the dealership. The most knowledgable of any sales person I have one before. Perry's knowledge of the Yukon Danali was the reason we came back to the dealership. The most knowledgable of any sales person I have ever met. I would highly reccomend Perry to all of my friends and family More
I purchased a vehicle with a trade-in. Employees from salesperson (Jack Graley) to the finance department (Clay Gresham) were so knowledgeable and helpful. At my advanced age, I have purch Employees from salesperson (Jack Graley) to the finance department (Clay Gresham) were so knowledgeable and helpful. At my advanced age, I have purchased and sold many cars. This was the BEST experience I have EVER had purchasing a car. There was no "hard sale" or pressure during the process. They were patient when answering my many questions. They made sure I was comfortable with the entire process prior to my departure from their dealership. Then they each made follow-up calls during the next week to see if I had any issues/questions. They made sure I had their contact information in case I need them in the future. All this has made me happy and comfortable with my decision to purchase my truck from Hendrick Buick GMC Cadillac in Cary NC. Thank You so much. More
Initially I went to the dealership just to look at the truck I was interested in. I had no real interest in purchasing that day. Mr. Demetry Jones met me at the door and it was a done deal from there. Mr. truck I was interested in. I had no real interest in purchasing that day. Mr. Demetry Jones met me at the door and it was a done deal from there. Mr. Demetry made the entire process so pleasant/ entertaining, I just couldn't leave the dealership with out the dream truck. I see why he was awarded the, "Mark of Excellence". Definitely employee of the year. If I'm ever in the market for another vehicle, Mr. Demetry will be my #1 sales rep. More
Service is no longer good. After 10 years a steady decline in service department desk staff. Poor communication. Slow service for appointment scheduled work. Truck sat all day After 10 years a steady decline in service department desk staff. Poor communication. Slow service for appointment scheduled work. Truck sat all day before replacing a glo plug that we knew needed replace when service was scheduled. I watched the mechanic get the truck off of the lot and take it to the shop. At 3-3:30 pm truck was taken to shop. At 4:30 pm I was leaving the dealership. I had a 9 am appointment. This was unsatisfactory. I called and or went to speak with service desk 3 times trying to find out status of the work. They had my phone number for calls or texts but I had to initiate contacts. Finally got call it was ready after I again called the lady. More
The service attitude of Hendrick Buick GMC Cadillac is very good .The salesperson is very friendly and professional introducing the car. He helped me run around and strived for the best benefits for me. I very good .The salesperson is very friendly and professional introducing the car. He helped me run around and strived for the best benefits for me. I highly recommend this dealership More

