Hendrick Buick GMC Cadillac

Classic Bait and Switch Question everything!! Saw an ad they had on Carfax. We live 1 1/2 hours away so we called first to make sure the car was available. When we arrived they wanted to collect e Saw an ad they had on Carfax. We live 1 1/2 hours away so we called first to make sure the car was available. When we arrived they wanted to collect every bit of information about us short of a pint of blood. After politely explaining that we would only give them that info after determining whether to do business with them they get this bewildered and confused look on their faces as the used car manager yells across the sales floor that the car was not available because it was in "service" to replace the drive shaft. If the car was having that serious of mechanical issues why was it being advertised and why were we told it was available for sale on the phone. They were however eager to show us other cars they had available. Classic "Bait and Switch". With these tactics I would really question the validity of their positive reviews. More

Thanks Hendricks Buick GMC Cadillac Ask for Dashiel, he worked hard to get us everything we asked for, and was extremely pleasant to work with. Love the new Buick Enclave. Ask for Dashiel, he worked hard to get us everything we asked for, and was extremely pleasant to work with. Love the new Buick Enclave. More

Thanks Dylan! While shopping for a car, we happened across Dylan Putnam by chance and I'm so glad we did. Dylan was knowledgeable, patient and kind, not to mention While shopping for a car, we happened across Dylan Putnam by chance and I'm so glad we did. Dylan was knowledgeable, patient and kind, not to mention trustworthy, which is so important nowadays. We will come back to Hendrick next time we are in the market for a car and I'll recommend Dylan to anyone I can! More

Purchase of 2014 Cadillac SRX We went into the Cadillac dealership to discuss the possibility of looking at a car to replace the car that had been totaled in an accident. The mana We went into the Cadillac dealership to discuss the possibility of looking at a car to replace the car that had been totaled in an accident. The manager sent us in to Charles Carter. I was not feeling well that day and the last thing i wanted to do was shop for a car. Charles was very understanding, asking what we had had and what we would want. We left that day to think over the deal that he gave us and went in the next morning to purchase the car. He was very helpful in every way and i would suggest that if you are looking to call and see Charles. More

Great service and friendly staff Had a great experience, Jay wheeles helped me with the whole process so if you looking to buy your next vehicle come see him he will treat you like fa Had a great experience, Jay wheeles helped me with the whole process so if you looking to buy your next vehicle come see him he will treat you like family. More

Excellent experience I had a great experience with the purchase of this truck and would definately do business with Hendrick GMC again! Dashiel and Justin were very helpf I had a great experience with the purchase of this truck and would definately do business with Hendrick GMC again! Dashiel and Justin were very helpful and knowledgeable in the selection and Matthew was great to work with on the financing side. More

Enjoyable experience Dashiel Boye was my salesman at Hendrick and his professionalism and thorough knowledge of the Buick line made my decision to buy my Encore that much Dashiel Boye was my salesman at Hendrick and his professionalism and thorough knowledge of the Buick line made my decision to buy my Encore that much easier. This is my first Buick so I knew very little about these cars. The Encore has been a very good choice for me. Now that I hear there is another mid-size SUV coming in the summer (the Envision), I have asked Dashiel to call me when they come in. I would highly recommend this dealership to anyone. More

Great experience all the way around. This was my second new car purchase at Hendrick. The entire process was great, again. I was looking for a new GMC Acadia and quickly made a decision This was my second new car purchase at Hendrick. The entire process was great, again. I was looking for a new GMC Acadia and quickly made a decision. They were attentive, informative and fair. Dashiel was awesome as a sales rep with and eagerness to help, prompt follow up and a constant smile. They even arranged to deliver the new car to my home when the whole family became sick and couldn't make it to the dealership. Truly above and beyond. More

Great Experience We really love our new Buick and would highly recommend Hendrick Buick and their wonderful staff. Especially Dashiel Boye! We were treated with excell We really love our new Buick and would highly recommend Hendrick Buick and their wonderful staff. Especially Dashiel Boye! We were treated with excellent care! More

Hendrick did it again!! I've purchased several cars at Hendrick Buick, GMC, Cadillac throughout the years. This was by far the best experience with them Thanks to Cameron Sin I've purchased several cars at Hendrick Buick, GMC, Cadillac throughout the years. This was by far the best experience with them Thanks to Cameron Singleton. He started helping with different options before my Leased Terrain was about to expire. I was over the miles on my Lease and he was able to get me into a brand new Buick Encore. I was skeptical at first because the vehicle looks so small for my family. Boy, I was wrong. I absolutely love the Encore. It is very zippy and handles well. I love all the luxury options it has in the price range I needed. He made sure to stay with me after closing to hook up my OnStar. He was very honest and listened to my concerns. I didn't feel pressured at all. I will continue to do business with Hendrick in the future. More