Hendrick Buick GMC Cadillac

Great service Charles took the time to go over the details of the car I was looking at and really made sure I was happy with my selection by offering alternatives. Charles took the time to go over the details of the car I was looking at and really made sure I was happy with my selection by offering alternatives. Very professional and personable. More

Great experience We live out of state and we really weren't looking forward to the whole long distance car buying experience. But Jason Phillips made is painless. We n We live out of state and we really weren't looking forward to the whole long distance car buying experience. But Jason Phillips made is painless. We negotiated everything texting and email. They even delivered the car to us 400 miles away! I recommend you call and ask for Jason. More

Customer Service I shopped online with multiple dealers and made the decision to purchase from Hendrick GMC. I did most of the deal online with the salesman Jay Wheele I shopped online with multiple dealers and made the decision to purchase from Hendrick GMC. I did most of the deal online with the salesman Jay Wheeless and was on the lot Monday March 14th 2016 to purchase my 2015 GMC 1500. The deal was completed late afternoon and during the time I was told that I would receive multiple calls from Jay to follow up on the sale. I never received the first call from him. In fact I had to email him twice with questions and tire concerns that I had. At the close of the deal Jay told me that if I sent any referrals to him that purchased then I would receive a referral check. On June 10th 2016 I sent a referral to him that made a purchase from him on June 12th. I have not even received a Thank You for the referral and none the less have never seen a check. I continue to get the run around from Jay Wheeless. This dealership has no customer concern once the deal is complete. I would never refer anyone else to my salesman or dealership. More

Classic Bait and Switch Question everything!! Saw an ad they had on Carfax. We live 1 1/2 hours away so we called first to make sure the car was available. When we arrived they wanted to collect e Saw an ad they had on Carfax. We live 1 1/2 hours away so we called first to make sure the car was available. When we arrived they wanted to collect every bit of information about us short of a pint of blood. After politely explaining that we would only give them that info after determining whether to do business with them they get this bewildered and confused look on their faces as the used car manager yells across the sales floor that the car was not available because it was in "service" to replace the drive shaft. If the car was having that serious of mechanical issues why was it being advertised and why were we told it was available for sale on the phone. They were however eager to show us other cars they had available. Classic "Bait and Switch". With these tactics I would really question the validity of their positive reviews. More

Thanks Hendricks Buick GMC Cadillac Ask for Dashiel, he worked hard to get us everything we asked for, and was extremely pleasant to work with. Love the new Buick Enclave. Ask for Dashiel, he worked hard to get us everything we asked for, and was extremely pleasant to work with. Love the new Buick Enclave. More

Thanks Dylan! While shopping for a car, we happened across Dylan Putnam by chance and I'm so glad we did. Dylan was knowledgeable, patient and kind, not to mention While shopping for a car, we happened across Dylan Putnam by chance and I'm so glad we did. Dylan was knowledgeable, patient and kind, not to mention trustworthy, which is so important nowadays. We will come back to Hendrick next time we are in the market for a car and I'll recommend Dylan to anyone I can! More

Purchase of 2014 Cadillac SRX We went into the Cadillac dealership to discuss the possibility of looking at a car to replace the car that had been totaled in an accident. The mana We went into the Cadillac dealership to discuss the possibility of looking at a car to replace the car that had been totaled in an accident. The manager sent us in to Charles Carter. I was not feeling well that day and the last thing i wanted to do was shop for a car. Charles was very understanding, asking what we had had and what we would want. We left that day to think over the deal that he gave us and went in the next morning to purchase the car. He was very helpful in every way and i would suggest that if you are looking to call and see Charles. More

Great service and friendly staff Had a great experience, Jay wheeles helped me with the whole process so if you looking to buy your next vehicle come see him he will treat you like fa Had a great experience, Jay wheeles helped me with the whole process so if you looking to buy your next vehicle come see him he will treat you like family. More

Excellent experience I had a great experience with the purchase of this truck and would definately do business with Hendrick GMC again! Dashiel and Justin were very helpf I had a great experience with the purchase of this truck and would definately do business with Hendrick GMC again! Dashiel and Justin were very helpful and knowledgeable in the selection and Matthew was great to work with on the financing side. More

Enjoyable experience Dashiel Boye was my salesman at Hendrick and his professionalism and thorough knowledge of the Buick line made my decision to buy my Encore that much Dashiel Boye was my salesman at Hendrick and his professionalism and thorough knowledge of the Buick line made my decision to buy my Encore that much easier. This is my first Buick so I knew very little about these cars. The Encore has been a very good choice for me. Now that I hear there is another mid-size SUV coming in the summer (the Envision), I have asked Dashiel to call me when they come in. I would highly recommend this dealership to anyone. More