Hendrick Buick GMC Cadillac

Went in for oil change and tire rotation and just overview of vehicle and received excellent service. 🙌 overview of vehicle and received excellent service. 🙌 More

BUYERS BEWARE I put down a $1000. 00 deposit in December 14 2021 for a pickup truck that was supposed to arrive within two weeks . The vehicle never showed and I asked for my deposit. 00 deposit in December 14 2021 for a pickup truck that was supposed to arrive within two weeks . The vehicle never showed and I asked for my deposit. The dealership had me waiting for over an hour for the deposit. I was more than upset so I filed a dispute then it refunded my deposit electronically as it could have from the beginning. They was over charging me for nitrogen $199.00, digi shield $299.00 and two window tint $499.00. BUYERS BEWARE.. More

My name is Reginald and on 12/21/22, I made contact with the dealership virtually while sitting in the showroom of a dealership in Norfolk Virginia. I made contact after I had a sales associate to check the the dealership virtually while sitting in the showroom of a dealership in Norfolk Virginia. I made contact after I had a sales associate to check the availability of a 2021 GMC Yukon XL LST. To make a long story short the, the vehicle will be in Virginia the week of 10-14 January. More

Jhirmeus went above and beyond when I was there looking for my next car!! Super knowledgeable and courteous, he truly makes you feel he has your best interests in mind. 5 stars recommend Jhirmeus to everyo for my next car!! Super knowledgeable and courteous, he truly makes you feel he has your best interests in mind. 5 stars recommend Jhirmeus to everyone. More

Phil and Ben at Hendrick GMC were extremely attentive in searching for an SUV for me as I was in desperate need of a vehicle. They followed up with me on a continual basis. Highly recommend! searching for an SUV for me as I was in desperate need of a vehicle. They followed up with me on a continual basis. Highly recommend! More

We had scheduled an oil & filter change at 11:00am about 3 weeks ahead of time & got calls & emails confirming it. My dad shows up & waits there. 1 hr 45 minutes later the car is still sitting outside. I ca 3 weeks ahead of time & got calls & emails confirming it. My dad shows up & waits there. 1 hr 45 minutes later the car is still sitting outside. I call to speak with Lee the advisor for the service because my dad speaks broken english. He said 15 people had booked for 11am that day & they were behind. He tells me the car is getting worked on now so it'll be 10-15 minutes more. He says this as the car is still in the parking lot. My dad waits another 30 minutes & the car is still parked outside. He decides to leave. He waited over 2 hours & is late to work. The drive there is 1 hr 15 minutes then another to get home. Wasted over 4 hours of his day. Terrible service. More

Very helpful and informative every step of the way. This was my first car buying endeavor and they took the time to explain each step to me. Will definitely be recommending them! was my first car buying endeavor and they took the time to explain each step to me. Will definitely be recommending them! More

Great Place to Buy a vehicle!!!! Amazing people, outstanding service. I won’t go anywhere else but Hendrick!!!!!! Special thank you to all the hard working people, you always go above and beyond. outstanding service. I won’t go anywhere else but Hendrick!!!!!! Special thank you to all the hard working people, you always go above and beyond. More

Dwight Eldridge is the absolute BEST salesperson I have ever worked with. And I have worked in this business for 15 years and still was extremely impressed. He is extremely intelligent, informative and car ever worked with. And I have worked in this business for 15 years and still was extremely impressed. He is extremely intelligent, informative and cares about his customers. I would hire him on the spot if he was available haha. If you can buy or lease a vehicle from him without dealing with Kevin Green (sales manager) you will be in great hands. He is as good as they come and I wish Kevin Green was not a liar so that we could've finalized a transaction with Dwight. Mr Hendrick would be extremely proud of Dwight's performance and deserves a promotion promptly. I would give 5 stars since this my review is solely for Dwight, but I can't bring myself to do it as the Dealership rating deserves 0 due to Kevin Green being involve. Dwight would receive 10 stars if it were an option. So please give Dwight a shot, and request to work with another sales manager. More

Exceptional staff! They are extremely knowledgeable about all inventory and most important they are very friendly and will go above and beyond. Would highly recommend this dealership. all inventory and most important they are very friendly and will go above and beyond. Would highly recommend this dealership. More