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Hendrick Chevrolet Shawnee Mission

Merriam, KS

4.6
582 Reviews

8300 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 582 reviews

February 21, 2010

Id like to thank chevy for resolving the probelms i was having with them. they did a good job & even though the tire censor was because of my after market alarm bernie even took his time to figuare out wha More

by ashcos_08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Miller / Jason Murray / Bernie
Feb 22, 2010 -

Hendrick Chevrolet Shawnee Mission responded

Hello, This is James Ayers, the Service Director at Superior Chevrolet. I want to try to resolve your concerns. Please contact me at your convenience via my cell phone or via email. I look forward to helping. Regards, James Ayers 913-915-1546 james.ayers@hendrickauto.com

Feb 24, 2010 -

Hendrick Chevrolet Shawnee Mission responded

Hello again, We haven't heard from you yet, but just wanted to remind you that we look forward to trying to correct any problems you had on your visit. Please call or email soon. Regards, James Ayers Service Director Superior Chevrolet Cellular: 913-915-1546 james.ayers@hendrickauto.com

Feb 24, 2010 -

ashcos_08 responded

i am gunna call you tomorrow just actually read ur messages! if i do not feel free to call me 8165882739

Feb 25, 2010 -

Hendrick Chevrolet Shawnee Mission responded

I just left you a message - look forward to talking with you. Thanks, James Ayers

Mar 09, 2010 -

Hendrick Chevrolet Shawnee Mission responded

ashcos_08: I'm just following up to make sure we completely resolved the problems you were having with your vehicle. According to my records, we waived your $100 warranty deductible, replaced a tire pressure sensor and tire pressure receiver, performed a 4 wheel alignment, and a tire rotation, free of charge. Bernie Smith told me that he worked with you to make sure that you were completely satisfied. We look forward to continuing to maintain your vehicle in the future. I also wanted to remind you that you have the ability to update your review of Superior Chevrolet at any time by logging into your dealerrater.com account and clicking "Edit" next to your review. Regards, K. Andrew Serum Marketing Manager Superior Chevrolet 913-789-4215

February 21, 2010

Bob Winn was able to find me a Chevy pick-up that fit my needs exactly. I was able to get a GREAT price on my truck. I have had good luck with it and enjoyed Bob keeping in contact with me after the sale to More

by steve farr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Winn
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