
Hendrick Chrysler Dodge Jeep RAM Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
853 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington
Khristine my service advisor was very friendly and understood completely what my vehicle needed. Wayne the technician was very thorough in his inspection and my vehicle was repaired and ready for pick understood completely what my vehicle needed. Wayne the technician was very thorough in his inspection and my vehicle was repaired and ready for pickup exactly as promised. More
Needed an emergency repair, walked in and was greeted by Carmen who then gladly introduced me to Vince. He understood my needs and promptly got me on the road. A+ service and communication! Carmen who then gladly introduced me to Vince. He understood my needs and promptly got me on the road. A+ service and communication! More
Had an appointment with Khristine in service. Was greeted promptly by Carmen and walked me to Khristine. She understood what I needed done and the timeframe I needed it repaired. The technician W Was greeted promptly by Carmen and walked me to Khristine. She understood what I needed done and the timeframe I needed it repaired. The technician Wayne performed a video inspection for me to view and I could see what needed repaired. The work was completed on time. The entire experience was A+ More
Kristine the service advisor was so patient and kind with me and all of my questions. She introduced me to a technician named, Wayne. He was also great and educated me on some of my questions. I couldn’t be me and all of my questions. She introduced me to a technician named, Wayne. He was also great and educated me on some of my questions. I couldn’t be more happy with an issue that I was having with my Jeep and Wayne was able to figure it out. It was so nice of them both to take the time and explain things to me… thanks again! More
Khristine in the service department does a fantastic job. She always is courteous and professional. I know she takes good care of my vehicle. She always is courteous and professional. I know she takes good care of my vehicle. More
May the 2nd, 2025 This past Wednesday, I had an appointment with the Service Department at Hendrick (Jeep, Chrysler, RAM, Dodge). The appointment was to have my truck serviced. I requested that, appointment with the Service Department at Hendrick (Jeep, Chrysler, RAM, Dodge). The appointment was to have my truck serviced. I requested that, in addition to the Service Technician changing my oil and filter, he/she thoroughly 'look over' my truck and perform any other maintenance/service that was deemed necessary. The Hendrick Technician who performed the service was Johnathan Davis, a technician with whom I trust greatly! In addition to performing the requested oil change, Johnathan determined my truck needed new front brakes, and he installed the new brakes. It truly is most rewarding to know that when I take my truck to the Hendrick Service Department, I can trust the personnel to take the very best care of my vehicle. I would be remiss if I did not also commend the Service Manager, Mike Ellis, and the Service Writer, Katherine Haar, for their kindness, their courtesies, and the professionalism that they always show towards their customers! I also feel compelled to commend other personnel at Hendrick who always exhibit a genuine and sincere caring attitude towards each and every customer that comes to this Dealership. Alan Thomas, the General Manager, is absolutely "the best"! He has definitely surrounded himself with extremely competent, knowledgeable, thoughtful, considerate, and respectful personnel who work in sales, management, service, finance, etc ...... Whenever I have the need to go to Hendrick, I always know that my experience with this Dealership will be one that is most pleasant. Again, thank you Johnathan Davis for taking such excellent care of my truck!! You are most appreciated!! George Hoback, Wilmington More
Went there for an oil change and tire rotation they had me in and out in a good timely manner. me in and out in a good timely manner. More