Hendrick Chrysler Dodge Jeep RAM Wilmington

Khristine Haar was a pleasure to deal with. I brought my Jeep in just for a safety inspection. After speaking with my “advisor “, from a previous dealership ship visit I was advised to get to t I brought my Jeep in just for a safety inspection. After speaking with my “advisor “, from a previous dealership ship visit I was advised to get to the dealership any day, first thing, and they would quickly get me in and out! On both occasions I asked about scheduling an actual appointment! I was counciled, “ no just show up dnd you’ll be good to go!”. I confirmed the dealership opened at 8am… both times … and was told yes! Who knew you opened at 7:30! So. I arrive at 8am and aim several cars deep in line. I walk into the service area and there I am 4th in line! After editing a brief time Khristine greets NE and ask, very pleasantly, how she can help. I told her, just need a safety inspection on my 2021 Jeep with 11,000 miles. Guess her first question… yup… “ Do you an appointment”! Long story short, she was wonderful to work with and Hoyt me in an out very quickly! Can’t compliment her for all she did for me! I think your service writers need a training refresh! As a new NC transplant my previous experience with inspections was you called , they gave you a time, and you showed up! Thank goodness for Khristine!!!! More

I was impressed with explanation of services, the timeliness of repair and the professionalism of the staff. timeliness of repair and the professionalism of the staff. More

Patrick was very helpful. I was in and out within an hour. Oil change and tire rotation completed. Will definitely recommend to someone else if they ask. I was in and out within an hour. Oil change and tire rotation completed. Will definitely recommend to someone else if they ask. More

Chris Noyes helped me out getting my dodge ram serviced, very knowledgeable and helpful thanks very knowledgeable and helpful thanks More

Patrick does a great job. Always is prompt on replies and over delivers when my unit is in the shop. Always is prompt on replies and over delivers when my unit is in the shop. More

I bought a car they had in Charlotte and had to be moved to Wilmington. Sean had everything ready for delivery and the car has met my expectations to Wilmington. Sean had everything ready for delivery and the car has met my expectations More

Khristine Haar was an excellent service representative and got me in and out very quickly! and got me in and out very quickly! More

Amanda provides exceptional customer service in the service department. She is professional, courteous and very helpful! Highly recommend! service department. She is professional, courteous and very helpful! Highly recommend! More