Hendrick Dodge

I had a great experience at this dealership! Marie helped me a lot getting all the information I needed. I recommend this dealership! Marie helped me a lot getting all the information I needed. I recommend this dealership! More

Timely, not pushy, thorough but like all car repair shops overpriced for services. Answered all my question. overpriced for services. Answered all my question. More

Service and parts department people helped me with a filter issue only Ram. Will be back. Thank You All filter issue only Ram. Will be back. Thank You All More

The dealer folks were friendly and knowledgeable however they had my truck for a number of days due to availability of parts. I was quite surprised that they had to get the part from Texas given how many ra they had my truck for a number of days due to availability of parts. I was quite surprised that they had to get the part from Texas given how many ram dealerships there are in the United States and, all the auto parts stores. More

Hendrick Dodge in Cary has, by far, been the best dealership in the Triangle I have worked with to purchase a new vehicle. I had the privilege to work with Justin Lewis, a sales associate, who was ex dealership in the Triangle I have worked with to purchase a new vehicle. I had the privilege to work with Justin Lewis, a sales associate, who was excited to make both his finance and new car managers work for customer sales. The best part of working with their team is the transparency at every level and throughout the process. I would work with Justin Lewis in the future due to his factual presentation during the process. More

Fast service and great at keeping me informed of what's going on! Brevitt (sorry if I didn't spell your name correctly) was my service advisor and provided great customer service! going on! Brevitt (sorry if I didn't spell your name correctly) was my service advisor and provided great customer service! More

Had a great experience with Taylor of Hendrick Dodge in Cary! The dealership itself was clean and neat and Taylor’s experience is unrivaled! The process was exceptional from start to finish and incredibly Cary! The dealership itself was clean and neat and Taylor’s experience is unrivaled! The process was exceptional from start to finish and incredibly smooth compared to all the other times I had to purchase a vehicle. Taylor made everything easy to understand and made my car buying experience amazing! Thanks Taylor! More

Service area was very clean and the staff were very friendly. I had a good experience. friendly. I had a good experience. More

I came in for service on my car. Now I am thinking about getting a new car thanks to Keith and Marie. Very impressive customer service at Hendrick Dodge! Now I am thinking about getting a new car thanks to Keith and Marie. Very impressive customer service at Hendrick Dodge! More

Usually we have good service at a fair price completed quickly. While the emissions repair and inspection of our car was fine, we did not get the tires that we requested. We asked for the new tires to b quickly. While the emissions repair and inspection of our car was fine, we did not get the tires that we requested. We asked for the new tires to be the same brand and model of the ones that were removed. Instead we were given a low grade version of a performance tire that was not an all-terrain tire, at an inflated price. When we questioned this at pick-up, the service manager shared the comps of the former and new tires, with the new tire having slightly lower ratings and a significantly lower lifespan. Later we discovered that we were charged a much higher price per tire (about (approx. $75 per tire) for the lesser product. Such a disappointment after so many years of good service (repairs, oil changes, etc.) These tires should have never been put on our vehicle. The service rep should have contacted us when he realized that the tire requested was not available and he should have discussed comparable options. More