Hendrick Lexus Charlotte

Efficient, professional staff. Knowledgeable. Friendly. Customer satisfaction at forefront. Everyone I encountered in my first visit seemed focused on my every need. No high pressu Knowledgeable. Friendly. Customer satisfaction at forefront. Everyone I encountered in my first visit seemed focused on my every need. No high pressure sales tactics. My number one rating is backed up by the fact I bought a new Lexus the first time I visited dealership. More

Exceptional experience purchasing our new Lexus RX. Our Sales Consultant, Bruce Fredette, is "the BEST there Is", providing his usual, five star service, support and excellent suggestions and recomme Our Sales Consultant, Bruce Fredette, is "the BEST there Is", providing his usual, five star service, support and excellent suggestions and recommendations to guide us through the entire process easily. The same level of excellence was provided by our Financial Services Advisor, Ivan Blair, and Carson Ramsey, a Specialist from the dealership's Technology Center - they were both "at their BEST" as well. In sum, we couldn't have been treated any better, driving away in our new RX from a much appreciated and earned "JOB WELL DONE" by all the members of the Lexus Charlotte Team we had the pleasure to work with. More

Excellent experience and support provided by Aaron Gordy, Ivan Blair, and Will Adams! Aaron was great throughout the initial online process to the delivery. Will went the extra mile as we had worked through Ivan Blair, and Will Adams! Aaron was great throughout the initial online process to the delivery. Will went the extra mile as we had worked through setting up my Lexus App. Ivan was very thorough and answered every question I had during the administrative process. Impressive team. More

Very good experience here with my first electric vehicle. Aaron Gordy really took his time and helped me decide which car was best for me. He is very knowledgeable and made that process so smooth. Ralph was Aaron Gordy really took his time and helped me decide which car was best for me. He is very knowledgeable and made that process so smooth. Ralph was invaluable in helping me with the tech side of things. He answered all my questions and made me feel confident when I left the lot. This is the place to go for any vehicle purchase. More

Excellent service. Vanessa Hardley, our service consultant made the experience smooth and time efficient for us. She kept us informed on the progress of the service a Vanessa Hardley, our service consultant made the experience smooth and time efficient for us. She kept us informed on the progress of the service and immediately notified us when it was completed. More

Bj, Orlando and Paul simplified purchase process. Will was a great tutor on technology spent a lot of time with me Will was a great tutor on technology spent a lot of time with me More