Hendrick Lexus Kansas City North
Kansas City, MO
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James Birch and the entire team at Hendrick North made us feel right at home while helping me find the right vehicle for me! We didn’t feel rushed or pressured in any way; the whole experience was relaxed an feel right at home while helping me find the right vehicle for me! We didn’t feel rushed or pressured in any way; the whole experience was relaxed and wonderful all around. Jim let me take all the time I needed to test drive and ask all the questions (and I had so many)! His depth of knowledge on not just the vehicle I chose but other car brands was extensive . He listened to what my wishes were and gave honest feedback, which I greatly appreciated. We didn’t feel pressured to make any quick decisions and we stayed within our budget. We felt taken care of! More
My service advisor Mr Chee provided an amazing customer service experience for my daughter and I. Chee kept me updated every step of the way. The Lexus dealership was clean excluding the restroom. service experience for my daughter and I. Chee kept me updated every step of the way. The Lexus dealership was clean excluding the restroom. More
It is a one hour trip from my house. There are many service shops I can visit that are closer. No one comes closes to Hendrick Lexus in north KC. They provide a real-time video of your c There are many service shops I can visit that are closer. No one comes closes to Hendrick Lexus in north KC. They provide a real-time video of your car's inspection, each time. I was there for an oil change and tire rotation this time but they inspect everything and even wash your car! Michael is outstanding, as always. I have worked with Michael's colleagues in the past and they are all top-notch. When it comes to the highest quality service, I put this place up there with Costco, Vistaprint, and QuikTrip to name a few. More
I knew what I wanted from the time I got there and the staff was accommodating, pleasant to work with and made me feel very valued. Jeff Breaux the salesman was perfect and treated me with total respect staff was accommodating, pleasant to work with and made me feel very valued. Jeff Breaux the salesman was perfect and treated me with total respect and everyone was gentle since I had previously informed them I was a recent widow. The car buying experience at Hendrick Lexus KC North was painless and seamless and I would recommend to anyone. More
Jeff was very easy to work with. He accommodated our schedule and wishes. Did a great job showing and explaining the many features of our vehicle. He accommodated our schedule and wishes. Did a great job showing and explaining the many features of our vehicle. More
Jeff Breaux was our contact. He was very considerate of our wishes. Did a great job of explainging various models etc. Also helped up navigate the many options on the car. He was very considerate of our wishes. Did a great job of explainging various models etc. Also helped up navigate the many options on the car. More
I took my vehicle in for 45,000 mile service. Service adviser Bailey was very professional and helpful. I really like the vehicle inspection video they text me while I'm in the waiting room. The Service adviser Bailey was very professional and helpful. I really like the vehicle inspection video they text me while I'm in the waiting room. The waiting room coffee is great, too! More




