Hendrick Lexus Northlake
Charlotte, NC
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2,878 Reviews of Hendrick Lexus Northlake
Brock does an amazing job supporting us every time we come in for service! He is very welcoming, our issue is properly evaluated, and matters are taken care of, and a solutions oriented manner. Top-tier come in for service! He is very welcoming, our issue is properly evaluated, and matters are taken care of, and a solutions oriented manner. Top-tier service and a win-win for all customers. More
What an easy dealership to buy a car from. From the communication to being patient with my many questions. Hendricks Lexus Northlake is a wonderful dealership. It’s beautiful too I might add. From the communication to being patient with my many questions. Hendricks Lexus Northlake is a wonderful dealership. It’s beautiful too I might add. Milton Jackson made everything so smoothly from start to finish and I loved the extra attention with the technology expert. Highly recommend this dealership. More
I had to get a small minor tear in my left door repaired. I reported it after purchasing the SUV new. Harris scheduled the repair and Jordan and team executed the plan. The service team treated me well when I reported it after purchasing the SUV new. Harris scheduled the repair and Jordan and team executed the plan. The service team treated me well when I dropped off the SUV and received the loaner and similarly when turned in the loaner and received our SUV. To them it is what they do, to me, it was the reason we purchased a Lexus. Everyone was professional and very courteous. Jordan kept me abreast along the way. Hendrick Lexus Northlake gets big kudos from me and my wife! More
Jordan Carter consistently goes above and beyond every time I bring my car in for service. His honesty, professionalism, and genuine care give me complete peace of mind. I never feel pressured to make a h time I bring my car in for service. His honesty, professionalism, and genuine care give me complete peace of mind. I never feel pressured to make a huge decision spontaneously. It’s hard to find someone you can truly trust with your vehicle, and Jordan has earned that trust. Thank you for always taking such great care of me and my car! More
Everything was easy, making appointment, reviewing mechanics findings and recommendations,to payment and pickup.Love the car wash after every service.Jordan was very good,I recommend any customer to a mechanics findings and recommendations,to payment and pickup.Love the car wash after every service.Jordan was very good,I recommend any customer to ask for him as a service advisor More













