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Hendrick Lexus Northlake
Charlotte, NC
1,591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,591 Reviews of Hendrick Lexus Northlake
Helpful April 09, 2024
We worked with Jazz at the dealership who was always very pleasant and was outstanding at getting back with us on the many questions that we had. A pleasure to work with. Thank you so much. pleasant and was outstanding at getting back with us on the many questions that we had. A pleasure to work with. Thank you so much. More
by Wes Howard
Employees Worked With
Jazz Pack
April 08, 2024
It is always a pleasure to work with Brock. He is professional and great at what he does. I love the extra mile they go in making a video of the entire service and what they see regarding my ca He is professional and great at what he does. I love the extra mile they go in making a video of the entire service and what they see regarding my car. I highly recommend Hendrick Lexus Northlake! More
by robin.castillo1
Employees Worked With
Brock Ward
April 07, 2024
The service department is always excellent and quick. Brock was professional and helpful! I have never had a problem with this dealership. Brock was professional and helpful! I have never had a problem with this dealership. More
by christy.holliday
Employees Worked With
Brock Ward
April 06, 2024
Brock Ward was my service advisor and he was great. From the moment that I checked in, to updating me about the status of my service until finalizing the check out, he was courteous and professional. From the moment that I checked in, to updating me about the status of my service until finalizing the check out, he was courteous and professional. More
by WellsL
Employees Worked With
Brock Ward
April 06, 2024
While shopping for two new vehicles, Jazz set herself apart from other sales representatives. She demonstrated knowledge, persistence and kindness. Her follow up was also reliable and appreciated in comp apart from other sales representatives. She demonstrated knowledge, persistence and kindness. Her follow up was also reliable and appreciated in comparison to other sales reps at other dealerships. In total, I'd rate Jazz's style and competence, a winning combination, among the best of sales reps that I've ever encountered. I'd recommend her to anyone looking for a skilled, calm and honest sales person. More
by jhaasparker
Employees Worked With
Jazz
April 05, 2024
After conducting further research, I discovered that your dealership had a more competitive price for the vehicle I was interested in on the internet than what I was offered in person. Despite the fact that dealership had a more competitive price for the vehicle I was interested in on the internet than what I was offered in person. Despite the fact that I was willing to travel to either Raleigh or New York to purchase the car, and I already had my own financing arranged, I did not receive the best service from your team. In fact, I was very disappointed with the experience. More
by wyattvw
Employees Worked With
jazz
April 05, 2024
Hendrick Lexus Northlake provided me an excellent experience. My service rep Brock Ward was professional and courteous and kept us informed of our service. experience. My service rep Brock Ward was professional and courteous and kept us informed of our service. More
by Sal.F.
Employees Worked With
Brock Ward
