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Hendrick Lexus Northlake
Charlotte, NC
2,162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,162 Reviews of Hendrick Lexus Northlake
June 18, 2025
Brock Ward did an excellent job looking into my problem and researching what I needed to determine the fix for my car. He was very efficient and ensured I got the information I needed to make a decision ab and researching what I needed to determine the fix for my car. He was very efficient and ensured I got the information I needed to make a decision about my car. Thank you Brock! More
by Pcb9507
Employees Worked With
Milton Jackson, Lucian Dobre, Chase Ward, Brock Ward
June 18, 2025
I had a fantastic experience with Whitney Suarez. I took months to make up my mind on which model to choose. I wanted the new GX but the waiting list was too long. I landed on an RX. Whitney was pati I took months to make up my mind on which model to choose. I wanted the new GX but the waiting list was too long. I landed on an RX. Whitney was patient but continued to follow up with me without making it a typical "Car Sales" experience. Sal Rizzo is finance was also excellent. More
by aemccue
Employees Worked With
Whitney Suarez and Sal Rizzo, Sal Rizzo, Whitney Suarez
June 17, 2025
Northlake Lexus made the service process easy every step of the way. My service tech Brock Ward was on his game and made sure all activities followed the scheduled and communicated at a high level. Top serv of the way. My service tech Brock Ward was on his game and made sure all activities followed the scheduled and communicated at a high level. Top service department and personnel including Brock. More
by Chlt49er
Employees Worked With
Brock Ward
June 17, 2025
Brock and the team at Hendrick Lexus always knock it out of the park. Excellent experiences are the norm at this service department and we always feel like valued guests. of the park. Excellent experiences are the norm at this service department and we always feel like valued guests. More
by bartdaviswcu
Employees Worked With
Lucian Dobre, Brock Ward
June 17, 2025
Every time I walk through that service door, Brock and the entire service team makes me feel like I’m one of their MVP customers. I simply don’t consistently get that same feeling from other dealerships. the entire service team makes me feel like I’m one of their MVP customers. I simply don’t consistently get that same feeling from other dealerships. More
by Snookie0517
Employees Worked With
Brock Ward
