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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,107 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,107 Reviews of Hendrick Lexus Northlake

May 01, 2025

The service was absolutely wonderful Chase Ward did a phenomenal job making sure everything I needed it done on my vehicle was very good. Thank you so much Hendrix Lexus team More

by EPERRY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
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May 01, 2025

I had a great experience at Hendrick Lexus Northlake. My salesman Vincent took very good care of me. He was excellent! More

by cmfleming2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
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May 01, 2025

Garrett was a great service advisor and I appreciate how efficiently my appt was handled! He was able to get my car done even quicker than I thought. Very pleased with his service! More

by dboukedes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Mark Dockx, Garrett Crossman
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May 02, 2025 -

Hendrick Lexus Northlake responded

D. Boukedes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 01, 2025

Garrett was very helpful and informed me about my car, I would recommend this dealership to anyone More

by tammywilson104
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
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May 02, 2025 -

Hendrick Lexus Northlake responded

Tammy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 01, 2025

Garrett Crossman did a great job servicing my vehicle. Very professional, comprehensive, and good to deal with. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience at Hendrick Lexus Northlake, Tracy! We are thrilled to hear Garrett provided the 5-Star Lexus experience during your recent service visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 30, 2025

I have purchased two new vehicles from Hendrick Lexus Northlake. Very pleased with all aspects of both transactions, plus the routine service visits. This visit was for a 5000 mile routine check. I comm More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake, Rob! We look forward to sharing your positive feedback with Garrett, Robert, Jack, and our team! Thank you for your loyalty!

April 30, 2025

Love Lexus, but was not happy the last time i bought my 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus More

by fredstraightline7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Eddie Hart, Sal Rizzo
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May 02, 2025 -

Hendrick Lexus Northlake responded

Fred, thank you for taking the time to share about your recent experience with our dealership. At Lexus, we are always looking for ways to improve our guest’s experience and would like to learn more details about how we could elevate your experience to 5-Stars. If you have a moment, please email our sales director, Ed McCreery, at Ed.McCreery@HendrickAuto.com or call his direct line, (704) 379-4018.

April 30, 2025

I had a great experience buying my car from Whitney. She was friendly, helpful, and made the whole process easy and stress-free. I really appreciated her honesty and professionalism. Highly recommend wo More

by mckenziemorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Whitney Suarez
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience at Hendrick Lexus Northlake, McKenzie! We are thrilled to hear Whitney provided the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

April 30, 2025

Crossman met expectations. My vehicle was attended to in a timely manner. The work was done in a timely manner as well 😀 More

by walashus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience at Hendrick Lexus Northlake, Walashus! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett. Thank you for being part of our Hendrick Lexus Northlake family!

April 30, 2025

Garrett Crosman kept me involved in 30,000 mile Service update and always, very pleased with Hendrick Lexus. Pleased enough this is my 3rd Lexus I've purchased from this dealer More

by mosler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Mosler! We look forward to sharing your positive feedback with Garrett and our team! Thank you for your loyalty!

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