
Hendrick Mini
Charlotte, NC
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62 Reviews of Hendrick Mini
My 2007 Mini Cooper had a severe oil leak brought on by Firestone Complete Auto Care, Mooresville, NC whose tech Josh damaged the oil plug, the severe oil leak was the outcome. I contacted Hendrick Mini a Firestone Complete Auto Care, Mooresville, NC whose tech Josh damaged the oil plug, the severe oil leak was the outcome. I contacted Hendrick Mini and they took my Cooper in very soon. The services they provided to get my car back on the road went above and beyond and I will continue my car's service and maintenance with them. They are well worth the 1-hour drive. The Service Manager, Eric Snyder and my service advisor, Zac Newhouse are both excellent, Zac is my go-to from now on. More
Hendrick has always treated us well, from our first BMW and then a Mercedes, to our current Mini Cooper. The Hendrick Mini crew is very polite and communication is excellent. I love the videos while the ca and then a Mercedes, to our current Mini Cooper. The Hendrick Mini crew is very polite and communication is excellent. I love the videos while the car is being serviced. We had a little glitch with my new tires, but Eric Snyder made sure I was happy when I left. Customer service is almost impossible to find, but Mini is doing a great job! More
I absolutely love my JCW Hardtop! Sean, David, Cody (Sales & Finance), Bri and Eric (Service) have been great to work with. The biggest reason for my 5-Star review is the high lev Sean, David, Cody (Sales & Finance), Bri and Eric (Service) have been great to work with. The biggest reason for my 5-Star review is the high level of service I received AFTER the sale was already completed. After picking up the vehicle, we found some additional software needed to be activated. My salesman Sean stayed in communication with me, and had the service department reach out to me to schedule a time to return to the dealership. The software issue was resolved in under 2 hours and the car is now perfect. Sean even made a point to check-in on things while he was on vacation! My experience in Finance was also great and extremely transparent. Thank you Cody! I will definitely make the drive back to Charlotte to for my maintenance needs. While there are other MINI dealers in North Carolina, if you’re in the market for one, make the drive to Charlotte. They’ll take great care of you. More
I needed to come in for a new tire in April, which had a nail. Zac understood my need to get my car back quickly due to teaching a final semester class at the university. He had it completed in record time. nail. Zac understood my need to get my car back quickly due to teaching a final semester class at the university. He had it completed in record time. Today I came in and once again he was friendly and very helpful. I am happy Zac is working in service. I had stopped coming for service at Hendrick Mini due to the less than helpful advisors. Hurrah for Zac! More
Awesome dealership and people to work with, Sean my salesman was very professional and went above and beyond to make my car look amazing at delivery! Would buy another vehicle from them for sure!! salesman was very professional and went above and beyond to make my car look amazing at delivery! Would buy another vehicle from them for sure!! More
Bri Deason, Serv. Advisor, and the entire Hendrick Mini team provide the ultimate professional service. The waiting area is very comfortable and clean. Necessary serv Advisor, and the entire Hendrick Mini team provide the ultimate professional service. The waiting area is very comfortable and clean. Necessary services are performed and they get me back on the road asap! More