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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
914 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 914 reviews
August 02, 2025
I worked with Patrick Bailey and he was EXCEPTIONAL! Kept me posted and made sure all my questions were answered. As far as the service, my tire light came on a day later and all 4 tires were low in air Kept me posted and made sure all my questions were answered. As far as the service, my tire light came on a day later and all 4 tires were low in air pressure. Found it odd that all four were registering 32…especially after I just had the B service several weeks ago and a transmission flush this past Thursday. More
by Weezyparsons
Employees Worked With
Patrick Bailey
July 31, 2025
I scheduled an appointment for a B schedule last week. I was greeted by Ryder Mullis who was very nice and every step after that was handled with care and professionalism. I will only be taking my Merced I was greeted by Ryder Mullis who was very nice and every step after that was handled with care and professionalism. I will only be taking my Mercedes to Hendrick Motors of Charlotte. More
by suzukirider1300
Employees Worked With
Ryder Mullis
July 31, 2025
Visited hendrick motors of Charlotte to get service on my vehicle. To say the least it was an amazing experience. I was greeted by Ryder Mullis; this young man is kind and very respectful! He helped me throu vehicle. To say the least it was an amazing experience. I was greeted by Ryder Mullis; this young man is kind and very respectful! He helped me through the whole process from getting me connected with my advisor all the way until my vehicle was ready! More
by Cindy0192
Employees Worked With
Ryder Mullis
July 29, 2025
Good service, easy to get appointments, excellent feedback and solid work. Was impressed overall with thorough inspection of whole car, not just blindly doing one thing and ignoring others. feedback and solid work. Was impressed overall with thorough inspection of whole car, not just blindly doing one thing and ignoring others. More
by Pavel
Employees Worked With
Cliff Williams
June 11, 2025
Our Service Advisor John was awesome! He quickly identified our problem and got it fixed! I highly recommend John and Hendrick Motors of Charlotte He quickly identified our problem and got it fixed! I highly recommend John and Hendrick Motors of Charlotte More
by ashton.simpson
Employees Worked With
John Derrico
June 05, 2025
Great experience at Hendrick Mercedes in Charlotte where they were attentive from walk-in to drive out. Especially helpful was Hunter McCreery in Sales who went the extra mile to find what vehicle was a fit they were attentive from walk-in to drive out. Especially helpful was Hunter McCreery in Sales who went the extra mile to find what vehicle was a fit... test drives, detail, reaching agreement. Chris Minich helped seal the deal. Good follow up too. More
by NC911
Employees Worked With
Hunter McCreery, Chris Minich
