Hendrick Motors of Charlotte - Mercedes-Benz

Jake did a great job, as did the service team generally. On point, and on time. On point, and on time. More

Jake's team in the service dept is A++, I especially like the tech sending me a video of the car on the rack and under the hood. Showing me specifics on wear on tires, brakes etc. I feel very comfortable hit the tech sending me a video of the car on the rack and under the hood. Showing me specifics on wear on tires, brakes etc. I feel very comfortable hitting the road after they have serviced, I know it is in good shape and road ready! More

If you work for a company or need fleet sales reach out to Stephanie to look at your corporate partnership benefits on new vehicles, parts and service. certain restrictions apply. but if you need anythin to Stephanie to look at your corporate partnership benefits on new vehicles, parts and service. certain restrictions apply. but if you need anything this dealership, has you covered. New, used, parts and service. Hendrick Motors of Charlotte and their team take amazing care of their clients, and you will become family. the dealership is pristine, and the amenities are top notch. They have been recognized as the best of the best. More

Patrick provides great service Very professional Takes very good care of the customer would highly recommend him as your service coordinator very good care of the customer would highly recommend him as your service coordinator More

John Dwyer was a great help in getting me connected with the right salesperson, making my car purchase smooth and stress-free. His professionalism and genuine care stood out throughout the process. I would the right salesperson, making my car purchase smooth and stress-free. His professionalism and genuine care stood out throughout the process. I would absolutely return to Hendrick Motors of Charlotte in the future and look forward to buying more cars. More

Johnathan did an outstanding job. Did a great job of communicating and solving my problems. Did a great job of communicating and solving my problems. More

I dropped off my GLA for servicing at Hendrick Mercedes, it was my first time and we got Patrick as our was incredibly attentive and friendly. He was on top of us providing updates during and after service, it was my first time and we got Patrick as our was incredibly attentive and friendly. He was on top of us providing updates during and after service, and was overall wonderful to work with. I appreciated all of Patrick's help and will be bringing my car to this location only. More

Always good service at this location. Car was towed in and they had to order parts, it was back in action quickly. Car was towed in and they had to order parts, it was back in action quickly. More

I specifically prefer Hendrick Mercedes for the customer service excellence that I receive from Patrick Bradey. Patrick is an outstanding service advisor. He goes above and beyond to address and satisfy all service excellence that I receive from Patrick Bradey. Patrick is an outstanding service advisor. He goes above and beyond to address and satisfy all of my service needs. Patrick communicates with me timely and efficiently both when scheduling my service appointments and while receiving services. Mostly I appreciate his patience and listening abilities. Thanks Patrick for your professionalism and spectacular service advice! More