Hendrick Subaru Southpoint

I had my car serviced while waiting and the service representative was excellent. He asked questions about what I wanted and if they service was covered by prepaid service agreement. He even sent me representative was excellent. He asked questions about what I wanted and if they service was covered by prepaid service agreement. He even sent me a text to keep me updated on the progress. That’s what I call excellent service. More

Excellent experience from checking in to finalizing the payment corrine was very professional and exuded efficiency in all interaction. I was very satisfied with this service experience! payment corrine was very professional and exuded efficiency in all interaction. I was very satisfied with this service experience! More

Had a fantastic time experience with service advisor Jessica McCaffrry. She suggested I try the pick up service for a recall to prevent a second trip after a service. Everything went off without a hitch Jessica McCaffrry. She suggested I try the pick up service for a recall to prevent a second trip after a service. Everything went off without a hitch, great communication throughout the process. That’s the extra mile...thank you More

Professional, courteous, pleasant and thorough. No rushing, focused on our satisfaction. Car returned clean and ready to go. Couldn’t tell anyone had been in it or working on it. rushing, focused on our satisfaction. Car returned clean and ready to go. Couldn’t tell anyone had been in it or working on it. More

Great and speedy service at Hendricks Subaru Durham today. Place was busy but plenty of space for distancing and comfortable to work in while waiting today. Place was busy but plenty of space for distancing and comfortable to work in while waiting More

Always a pleasure dealing with Subaru Service Department. Katelyn stayed in contact with me throughout service via text which I greatly appreciated. She answered all my questions and was very friendly. Hi Katelyn stayed in contact with me throughout service via text which I greatly appreciated. She answered all my questions and was very friendly. Highly recommend this dealership! More

Kayla was super to work with. She overdelivered on the time it took to perform the maintenance on my 2019 Outback and even more so on the service. My car was washed and sanitized without even asking or ex time it took to perform the maintenance on my 2019 Outback and even more so on the service. My car was washed and sanitized without even asking or expecting such first class service. She also double check the receipt and caught that the inspection couldn’t be performed yet and adjusted the bill accordingly. More

Friendly, efficient. Kept me informed of progress. Followed CDC guidelines. I have used Hendricks for at least 2 decades for a reason. Kudos for the team. Followed CDC guidelines. I have used Hendricks for at least 2 decades for a reason. Kudos for the team. More

Thorough and excellent customer service. Thanks to Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in o Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in our choices. Our car is in great shape! More

Everyone at Southpoint Subaru is so helpful and professional. They picked up my car did the service needed, called me to see if I needed anything else. professional. They picked up my car did the service needed, called me to see if I needed anything else. More