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Hendrick Volkswagen of Concord
Concord, NC
631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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631 Reviews of Hendrick Volkswagen of Concord
January 29, 2016
One visit was all it took to become a loyal customer WOW...small little word to express my BIG gratitude to Wes White, Service Advisor, at Hendrick VW! We first visited the nice facility for a simple ann WOW...small little word to express my BIG gratitude to Wes White, Service Advisor, at Hendrick VW! We first visited the nice facility for a simple annual inspection, but were won over by the attention to detail and genuine service Wes and the VW team there provided us. One visit and we knew we wanted to make that our go-to VW dealership for any future services. Unexpectedly, we found ourselves back there two weeks later because of a freak accident and to my relief, Wes took care of everything so that my car would be back to its fun zippy self! He patiently explained any of the services that needed to be done and why, followed up with calls when he said he would, and always had a smile each time I was there. Thank you again Wes for everything!!! More
by EOS HappyDriver
Employees Worked With
Wes White
January 28, 2016
Great Service Experience I am giving a 5 star rating because my service was great. This was my 2nd time having work done and Wesley White was great with me. I had always went I am giving a 5 star rating because my service was great. This was my 2nd time having work done and Wesley White was great with me. I had always went to Huntersville's VW and there is no comparison. Thanks Wesley for being patience with me!! We will be back!! More
by Truely Satisfied
Employees Worked With
Wesley White
January 26, 2016
Great Service Experience I always have a great experience at Hendrick dealerships. Everyone is very friendly and efficient. Angie was able to help me get my car in and out of I always have a great experience at Hendrick dealerships. Everyone is very friendly and efficient. Angie was able to help me get my car in and out of service in no time. More
by toenail
Employees Worked With
Angie Sink
January 06, 2016
Excellent Overall I'm from a military town that is about three hours away and when I got there I was immediately welcomed by BreAnna Griffin and she was very friendly. I'm from a military town that is about three hours away and when I got there I was immediately welcomed by BreAnna Griffin and she was very friendly. She didn't pressure me at all. She took care of me when it came to the test drive, and the actual paper work. Then Patrick Steadman has been very helpful there and over phone. Patrick actually tried to get me the best deal for my price. They delivered the vehicle to me and repainted parts of the vehicle for me at no cost and it was delivered to me within four days. The three hour drive there was not a waste of time at all. I highly recommend you take a look at their lots and speak with someone about a vehicle. More
by manny01
Employees Worked With
BreAnna Griffin, Patrick Steadman
November 16, 2015
Excellent Customer Service Overall excellent customer service. Very responsive to calls/emails. No pressure in sales. Even when they offer the extras, such as extended servic Overall excellent customer service. Very responsive to calls/emails. No pressure in sales. Even when they offer the extras, such as extended service contract, they explain what it is and why you might want it then let you make your mind up. More
by Bracken
Employees Worked With
BreAnna Griffin
November 01, 2015
Very little sales pressure. Kayla was very friendly and showed me exactly the car I was looking for. She and her manager gave me different financial options so I could see what Kayla was very friendly and showed me exactly the car I was looking for. She and her manager gave me different financial options so I could see what was in my price range. No sales pressure was given to up sale or put me something I couldn't afford. It made buying very easy. More
by Doctor Piper
Employees Worked With
Chip Olin, Kayla Jacobs, Patrick Steadman
October 22, 2015
Who would've thunk it ! Go see BreAnna Griffin @ Hendricks Volkswagen!! I only came into this dealership due to great reviews I read about and sometimes people just write a r Go see BreAnna Griffin @ Hendricks Volkswagen!! I only came into this dealership due to great reviews I read about and sometimes people just write a review just write one with no meaning behind it all because he car sales person asked them too. Not me !!! It took sometime for me to write a review about my experience but I do want you all I know I had struggles, my credit was jacked, and I was a nervous wreck walking in this establishment. Then I met the person who I read about BreAnna and she made me feel welcomed, it was all about what's wanted realistically speaking and she tried her hardest to get me the deal I was seeking! I am so appreciative of BreAnna as she goes above and beyond and she make me you feel like family! There is NOOOOO pressure and and I'm loving my 2015 yessss 2015 Passat! Many dealerships turned me away but VW of concord helped me and assured they would everything they could to get me out my previous loan which was HORRIBLE!!! And put me in my new car! Me and Big Red ( my car) are doing well and I owe to BreAnna and the VW team as I didn't even imagine getting into a BRAND NEW car ! Shane and Barry were pretty nice and awesome as well ! Barry is knowledgable and I appreciate him as well on finance side of things ! VW of concord IS PRETTY MUCH awesome sauce ! More
by EshaPhe
Employees Worked With
Barry Tate, BreAnna Griffin
October 06, 2015
Excellent Experience If you are interested in a VW this is the place to go! Ask for Breanna Griffin and you will not be disappointed. She was very knowledgeable about th If you are interested in a VW this is the place to go! Ask for Breanna Griffin and you will not be disappointed. She was very knowledgeable about the vehicles and a pleasure to work with. More
by CFowler
Employees Worked With
Barry Tate, BreAnna Griffin
September 02, 2015
EASY! Patrick Ellis at Hendrick VW of Concord made my buying experience VERY easy. He and his sales manager Ryan were low pressure and honest about the veh Patrick Ellis at Hendrick VW of Concord made my buying experience VERY easy. He and his sales manager Ryan were low pressure and honest about the vehicle that I purchased. The entire experience with Hendrick VW started from a website inquiry and they were very good about following up without "pushing" too hard. I would highly recommend working with this dealership for a vehicle purchase. All of the people I encountered had smiles on their faces which to me says a lot about the environment overall. More
by Brad
Employees Worked With
Ryan, Patrick (finance), Patrick Ellis
August 13, 2015
Great Experience Very friendly nice sales staff and not pushy. Enjoyed working with both Max on our first visit and BreAnna on our second where we purchased a vehicl Very friendly nice sales staff and not pushy. Enjoyed working with both Max on our first visit and BreAnna on our second where we purchased a vehicle. BreAnna worked with us and stayed late to help up set up the electronics on the car. She was very knowledgable and we were impressed with how she helped us make a decision. Would buy from this dealership again. More
by R. Petitt
Employees Worked With
Max, BreAnna Griffin
