Hennessy Ford Lincoln Atlanta - Service Center

My car had been to another (non-dealer) service provider 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core issue- instead of just treating symptoms- and got everything back up and running without any headaches. They were courteous, quick, and immensely helpful. I cannot recommend them enough. More

I would not recommend buying a vehicle from this dealership horrible customer service no no dealership horrible customer service no no More

I have used Hennesey Ford for all my truck service ever since I purchased it from them. I’ve enjoyed the level of service they’ve provided. The service advisor I choose to use is Pierre Parham, he has take since I purchased it from them. I’ve enjoyed the level of service they’ve provided. The service advisor I choose to use is Pierre Parham, he has taken care of all my needs and ensures my service is done right. More

Great customer service. Charles kept me updated throughout my service. It quick and easy bringing my truck in for service. throughout my service. It quick and easy bringing my truck in for service. More

We’ve taken our Expedition here for service for the last 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointmen 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointment. More

Chris Griffiths is the best service advisor! He takes care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. More

Though disappointed to have our 2017 Escape transmission fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision of an F-150 (Vanessa) for the duration of service and parts delays (nearly 90 days). Excellent service recovery during COVID supply chain issues. More

Timely service with out an appointment. Helped me when I didn't have exact change. Manager walked down the hill and back to make it work. didn't have exact change. Manager walked down the hill and back to make it work. More

Hennessy Ford Lincoln is conveniently located near me. I have gotten two vehicles from them and been quite pleased with the salesmen as well as with the service department. Everyone is always very pleasant, have gotten two vehicles from them and been quite pleased with the salesmen as well as with the service department. Everyone is always very pleasant, courteous and accommodating. I’m always pleased with each visit. More

Solid service. Friendly rep. Quick turn around. Used my rewards points rewards points More