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Hennessy Ford Lincoln Atlanta - Service Center

Atlanta, GA

1.6
221 Reviews

221 Reviews of Hennessy Ford Lincoln Atlanta - Service Center

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July 02, 2021

Nothing to complain about, service was completed in short time. More

by raymondlhuston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Parham
Jul 02, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad to hear that your received speedy and exceptional service. We look forward to serving you again in the future. Sincerely, The Hennessy Ford Atlanta Team

June 17, 2021

Thought it would be more convenient to visit this location since it was close to my job. I made an appointment but still had to wait 2 hours. and my car was still not even started on. Any who.... I w More

by jazzyfaye75
Recommend Dealer
No
Employees Worked With
New person.
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would like to speak with you regarding this matter. Your feedback has been forwarded to the manager and they will contact you soon. We look forward to speaking with you soon. Sincerely, The Hennessy Ford Atlanta Team

June 14, 2021

Excellent Service. Highly recodmmend Hennessy Ford Lincoln. My service advisor Nick Odom provided Excellent sevice. I am extremely satisfied. I had a wonderful experience during my visit. More

by tommy_rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Odom
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey! We are so glad that Nick took such great care of you and your vehicle. See you again next time! Sincerely, The Hennessy Ford Atlanta Team

June 12, 2021

My service manager Pierre Parham provided excellent service in all areas. He provided feedback in a timely manner. My next appointment was scheduled in advance, ensuring that I would not need wait long More

by Bettina_kaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Parham
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for this 5-star review! We appreciate your feedback and kind words about Pierre. Please let us know how we can serve you in the future. Sincerely, The Hennessy Ford Atlanta Team

June 11, 2021

My experience with quicklane was very good. My service advisor LV James was very curious and knowledgeable. This is not the first time I've had my vehicle serviced and would take it back again. More

by bobbiejmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LV James
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for trusting LV and the rest of our team with your vehicle! We look forward to serving you again! Sincerely, The Hennessy Ford Atlanta Team

June 11, 2021

Highly recommend hennessy Ford service correy is very professional very friendly stuff all of the employees are very courteous I'm very happy with my results More

by Virgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Correy
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey, thanks so much for recommending our service department and Correy! We are thankful that you trust us with your vehicle and we will see you again in the future. Sincerely, The Hennessy Ford Atlanta Team

May 31, 2021

Service Manager Ralph has always been extremely helpful and always is honest and communicates issues and solutions. Would not hesitate to recommend service department again. More

by jeffpanik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Tuici
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

We truly appreciate your recommendation for our service department. We are glad that our Service Manager Ralph helped make your experience great! We look forward to seeing you again in the future. Sincerely, The Hennessy Ford Atlanta Team

May 28, 2021

As always my service experience at Hennessy was GREAT! The quality service begin from the time I pulled my car into the service area! Jonathan provided excellent service. More

by cbys.casandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for trusting Jonathan and our service department to service your vehicle! We look forward to serving you again in the future! Sincerely, The Hennessy Ford Atlanta Team

May 20, 2021

Awesome and Quick service. Very satisfied. I use Ford Dealership about 2 1/2 hours away. I couldn’t have chosen a better dealership than Hennessy Ford! More

by Ms. T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

Hey! We are so glad you chose us to service your vehicle. We love having you a part of the Hennessy family and we look forward to serving you again soon. Sincerely, The Hennessy Ford Atlanta Team

May 06, 2021

My 23 year old Expedition with over 200k miles had a complex brake problem. Hennessy’s service department treated it with the same seriousness and I was shown the same courtesy as if it were a new car u More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Short
Jun 17, 2021 -

Hennessy Ford Lincoln Atlanta responded

We are so glad you trusted us with your 23-year-old Expedition! We will always take care of any car brought our way. We hope to serve you again in the future! 🚙 Sincerely, The Hennessy Ford Atlanta Team

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