Hennessy Ford Lincoln Atlanta - Service Center

Nick is a great service advisor and Hennessy Lincoln is an extraordinarily beautiful well-kept dealership. I was very pleased with my experience. Thank you! an extraordinarily beautiful well-kept dealership. I was very pleased with my experience. Thank you! More

Very weak service experience. They held on to my car for over a week for just a routine service. Follow up was non-existent and I had to call in multiple times for an update, even after they told me they wo over a week for just a routine service. Follow up was non-existent and I had to call in multiple times for an update, even after they told me they would reach back out. Come to find out they forgot to reset the change oil sensor last time I took it in so it didn’t even need an oil change. Instead of offering to wash the car as a courtesy for dragging their feet and wasting my time they essentially made no effort to show any appreciation for my repeat business. I won’t be coming here again after this very lame experience. More

I took my car for service today. My service advisor was Mr Charles Hart. He was very professional, explained all that he was to do to my car in very simple terms for me to understand and kept me updated t Mr Charles Hart. He was very professional, explained all that he was to do to my car in very simple terms for me to understand and kept me updated throughout the whole process. I would say I got a first class experience with him and would recommend his service to anyone.... Great asset to Hennessey ford More

Chris went above and beyond to provide excellent customer service for me and my Ford Escape and was a pleasure to work with. I will definitely be coming back. Thank you Chris! service for me and my Ford Escape and was a pleasure to work with. I will definitely be coming back. Thank you Chris! More

Pierre was responsive, courteous, knowledgeable & professional. Fully met my expectations. I will ask for Pierre in the future and recommend him to others. The new facility is state of the art. professional. Fully met my expectations. I will ask for Pierre in the future and recommend him to others. The new facility is state of the art. More

Kelvin Kight was so very knowledgeable and compassionate when I was purchasing a car for my daughter. He was patient and explained everything to us in detail. So very grateful! when I was purchasing a car for my daughter. He was patient and explained everything to us in detail. So very grateful! More

Outstanding service and follow-up, kept me updated and got all my concerns addressed in a very timely fashion. Top notch all the way here got all my concerns addressed in a very timely fashion. Top notch all the way here More