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Hennessy Ford Lincoln Atlanta - Service Center

Atlanta, GA

1.6
221 Reviews

221 Reviews of Hennessy Ford Lincoln Atlanta - Service Center

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January 18, 2021

I was sent to Charles Hart at Hennessy Ford by my son who builds race cars. I was not happy with Gwinnett Ford. Charles called me every day to keep me posted on what was happening with my car. I also worked More

by Jo Lunsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 25, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for this great review and feedback, Jo! We pride ourselves on taking care of our customers and we're glad that you experienced just that from Charles. We'll be sure to pass along your kind words to him and our team, they'll definitely appreciate hearing them. Sincerely, The Hennessy Ford Team

January 14, 2021

Charles was a professional who exceeded expectations of service. He would be the reason to come back if anything were to fall short with Ford. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 15, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the great review and feedback about your experience with Charles. He is one of our shining stars here at Hennessy Ford Atlanta. Please let us know how we can serve you in the future and have a great day. Sincerely, The Hennessy Ford Atlanta Team

January 12, 2021

Bill vann the Best put up with me and still got me in a car till mines get fit your heart is good thank u More

by Taneshabrown569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill vann
Jan 13, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for your review and feedback! Bill is a valuable asset to our team and we are glad to see that you had a great experience with him. Please let us know how we can serve you in the future! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 08, 2021

The service advisor (Charles) stayed after hours to allow us to pick up our truck. He was very pleasant throughout the whole process. Excellent service More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for this awesome feedback! Wow, we are so happy to hear about your experience with Charles and how he stayed late to ensure for you to pick up your vehicle here at Hennessy Ford Lincoln Atlanta. I'll be sure to pass along your kind words to Charles, he'll appreciate hearing them. Thanks again for taking the time to leave us this feedback and we hope you have a great day! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 08, 2021

Charles Hart in the service department took great care of me and is a nice guy. It was my first visit to Hennessy Ford and I'll be back More

by tirc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you for the great review and your feedback about Charles here at Hennessy Ford Lincoln Atlanta! We're glad you had a fantastic experience and plan on returning. Please let us know how we can serve you in the future. Have a great day! Sincerely, The Hennessy Ford Lincoln Atlanta Team

January 08, 2021

Charles Hart is a gift to the dealership!! He was professional with a great attitude! I enjoyed spending my money with him!! I do wish there was some benefit or discount for having service done at s More

by djd45977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thank you so much for taking the time to leave us some great feedback about your recent service visit! Charles Hart is a valuable part of our team here at Hennessy Ford Lincoln Atlanta so we are pleased that you had a great experience with him. Please let us know how we can serve you in the future! Sincerely, The Hennessy Ford Lincoln Team

January 05, 2021

Charles Hart was FANTASTIC. Always very pleasant and professional. He went above and beyond to keep me informed and got the backup camera on my new Edge replaced as quickly as possible. Thanks again, More

by MRobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hart
Jan 11, 2021 -

Hennessy Ford Lincoln Atlanta responded

Thanks for taking the time to leave us this great feedback and sharing your great experience with Charles and the rest of the Service Team! We strive to ensure that every customer has a truly world class experience and it's great to hear that you received that. Please let us know how we can serve you in the future and have a great day! Sincerely, The Hennessy Ford Lincoln Team

December 25, 2020

Well my experience at the dealership was good all the personal carry them self with pride and and they all treated me good Ralph was my service person More

by rwgarvey64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Tucci, Ed Camden
Dec 30, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to write a review for us! It's great to hear you had such a pleasant experience working with Ralph and our Lincoln service team. We truly appreciate your business, and look forward to your next visit!

December 24, 2020

Excellent, quick service. Extremely polite staff. Thomas is awesome and made sure it was a good experience for me. Price was comparable to non-dealer services. More

by Loisgibson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Coffia
Dec 30, 2020 -

Hennessy Ford Lincoln Atlanta responded

Hi Lois! Thank you for writing a review for us! It's great to hear you received such outstanding service working with Thomas and our team. We truly appreciate your business!

December 22, 2020

I was very pleased with the service, my service mgr. Mr. Ralph Tucci was kind courteous and kept me updated on the progress of the repairs on my 2017 MKZ More

by hayes309628@bellsouth.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ralph Tucci
Dec 30, 2020 -

Hennessy Ford Lincoln Atlanta responded

Thank you for taking the time to share your experience with us! It's great to hear Ralph and our Lincoln service team took such great care of you and your MKZ. We truly appreciate your business, and look forward to your next visit!

Dec 30, 2020 -

hayes309628@bellsouth.net responded

After only 2+weeks of having my vehicle back from repair, I am not quite ready to gauge repair work yet! For the amount I’ve driven I can definitively say “so far,so good!” Thanks, God bless and Happy New Year!!

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