
Henson Ford, Inc.
Madisonville, TX
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We had a terrible experience with a different dealership from another state after our car broke down on vacation. After 2 months, we got our car back home only to find it was not fixed. Henson Ford is our from another state after our car broke down on vacation. After 2 months, we got our car back home only to find it was not fixed. Henson Ford is our local dealership and went above and beyond for our family. Hillary in the service department really listened and made sure our car and our family was taken care of. Henson was able to get parts faster than anticipated and did a great job on our vehicle. After everything we had been through, Henson Ford and Hillary made the difference! More
2017 Explorer - Complete Maintenance check, had a question about check engine light, service desk made sure my inquiry was addressed. She documented the question and mechanics recommendation. Note: question about check engine light, service desk made sure my inquiry was addressed. She documented the question and mechanics recommendation. Note: Not the first time Henson’s crew has taken care of my Explorer, one hour drive so worth it. Highly Recommend! More
Kept me up to date on the progress of the service on my vehicle. Everyone has always been friendly every time I have took my vehicle in for service. vehicle. Everyone has always been friendly every time I have took my vehicle in for service. More
Most hassle free purchase I've ever made. They took my requirements over the phone and called me back within a few hours to tell me what was available, how much and how long it would take to They took my requirements over the phone and called me back within a few hours to tell me what was available, how much and how long it would take to arrive. Came back 3 days later, signed the papers and drove away. Warranty f or life and maintenance plan are definitely worth it too! More
It was a pleasure working with Henson Ford for the search and purchase of my new F150. They made the process easy and smooth, as my needs and expectations were high, but they were able to deliver. Thanks Leo and purchase of my new F150. They made the process easy and smooth, as my needs and expectations were high, but they were able to deliver. Thanks Leon and Henson Ford. More
Best buying experience I have ever had. My husband works out of town so I started the process without him and they sent a driver to his office with the paperwork the next day so he would n My husband works out of town so I started the process without him and they sent a driver to his office with the paperwork the next day so he would not have to take off or leave early to go out of his way to complete the purchase. More
You can not trust this group to do what they say. They will tell you one thing and do something else. I made a deal with them to purchase a vehicle at a specific price. When I received the Buyer’s They will tell you one thing and do something else. I made a deal with them to purchase a vehicle at a specific price. When I received the Buyer’s Order for the purchase, they increase the value of the vehicle and added additional cost for accessories to increase the price to cover the increase in the agreed price for the trade in. Not a problem is previous discussed and disclosed. It is deceitful and deceptive otherwise. BUYER BEWARE More
Second vehicle I’ve purchased from this Dealership, I’ve brought friends also. Adam Godinez was my sales representative this time and he was fantastic. I have plans to continue shopping Henson Ford and brin brought friends also. Adam Godinez was my sales representative this time and he was fantastic. I have plans to continue shopping Henson Ford and bringing friends also. I would recommend Henson Ford for Ford purchases. Everyone I spoke with in the dealership was pleasant and made my buying experience great! More