Herrin-Gear Chevrolet

Welcome to Herrin Gear, the full experience: drop off your barely-used Chevy, wait weeks for a loaner, then receive a car that smells like a strip-club locker room had a housewarming party, so I had to d your barely-used Chevy, wait weeks for a loaner, then receive a car that smells like a strip-club locker room had a housewarming party, so I had to drive around with the windows down and my business clothes mourning my dignity. They make you babysit the odometer because apparently loaners expire at 5,000 miles — mine was already at 4,900+. Kayla Everitt, “Clueless”, promises callbacks that are apparently as mythical as unicorns. When you finally corner the service manager, who looked like he’d just finished a late shift at the bar. He cheerfully tells you a pre-existing problem won’t be covered even though your warranty’s about to die at 36,000 miles. Bravo. If you want the worst service and a masterclass in indifference, buy from Herrin Gear. Otherwise, run. Herrin Gear: where competence goes on vacation. Bravo service Dept. Bravo!! More

in all my years of buying vehicles I have never experienced anything quite like this, the absolute worst dealership I have ever been to.from the general manager to the service writer and especially experienced anything quite like this, the absolute worst dealership I have ever been to.from the general manager to the service writer and especially the 2 behind the sales counter are awful.they sold me a xxx and of course wouldn't stand behind it.had 2 transmissions in the span of 60 days, took 3 months to get xtra keys, never fixed the lift gate and constantly lied about several things More

I have been purchasing vehicles from Herrin Gear for over 20 years and receive such good sales & service that I wouldn't go anywhere else. Professional, educated, and friendly staff that always makes me feel 20 years and receive such good sales & service that I wouldn't go anywhere else. Professional, educated, and friendly staff that always makes me feel welcomed and important. More

Drove 200+ miles to purchase a vehicle and was greeted with great customer service. The process was quick and easy. In and out in no time at all. with great customer service. The process was quick and easy. In and out in no time at all. More

Everyone with whom I came in contact was helpful and cheerful. Good training evidently. My appointment time was honored. cheerful. Good training evidently. My appointment time was honored. More

Fod was great to deal with and very friendly as was the lady at check out. lady at check out. More

Great service and reasonable prices. Clean waiting area with tv and wifi. The service tecs. are knowlegdable and pleasent to deal with. Clean waiting area with tv and wifi. The service tecs. are knowlegdable and pleasent to deal with. More

Brittany provided excellent service and genuinely cared about ensuring a quality vehicle buying experience for my family.. about ensuring a quality vehicle buying experience for my family.. More

The service tech Fod was great he was very knowledgeable and he was to explain everything. and he was to explain everything. More

Excellent service from the kind sales person to the person helping me sign papers. Very timely person helping me sign papers. Very timely More