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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.9
650 Reviews

650 Reviews of Herrin-Gear INFINITI - Service Center

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August 29, 2025

Timely for appointment courteous; good follow through; through; clean waiting are; checked on me while waiting More

by Connie.j.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
August 27, 2025

I had Patrick as my service representative. He was great. Got me in and out in little over an hour for my first service. Had the car washed. Nice waiting room with warm cresent rolls and co More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the excellent 5-star review! We’re thrilled to hear Patrick made your first service visit at Herrin-Gear INFINITI in Jackson, MS such a smooth and enjoyable experience. From timely service and a professional touch to complimentary amenities like fresh coffee, water, and warm crescent rolls in our comfortable waiting area, we take pride in creating a first-class INFINITI service experience for every guest. We appreciate your trust and look forward to seeing you at your next scheduled visit. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 27, 2025

Great service , wonderful staff , Patrick was very receptive and courteous . I would send my wife again for service More

by kalid1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that you had a great experience with our service department at Herrin-Gear INFINITI in Jackson, MS. Patrick and our entire team take pride in providing courteous, professional care to every guest, and it’s wonderful to know you feel confident trusting us with your family’s INFINITI service needs. We look forward to welcoming you and your wife back for future maintenance or repairs, and we’ll continue to deliver the top-notch service you deserve. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 26, 2025

I had Trish as my advisor and she was friendly and knowledgeable for all my Questions. I had Cornelius as my mechanic and he noted all of my needs to bring may truck in tip top shape. More

by Ucantravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish and mechanic Cornelius
Aug 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star review of Herrin-Gear INFINITI in Jackson, MS! We’re thrilled to hear that Trish provided you with friendly and knowledgeable guidance while Cornelius ensured your truck received the care it needed to get back in top shape. Our service team takes pride in delivering trusted INFINITI maintenance and repairs to drivers from Jackson, Madison, Flowood, and beyond. We appreciate your confidence in us and look forward to assisting with your future service needs. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 13, 2025

I am always pleased with the services I receive when I take my vehicle in for service. More

by Terry Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick-Service Advisor
Aug 19, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re thrilled to hear you’re consistently pleased with the service your vehicle receives at Herrin-Gear INFINITI in Jackson, Mississippi. Our team is committed to providing exceptional INFINITI maintenance and repairs for drivers in Jackson, Flowood, Ridgeland, Madison, and surrounding areas. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

August 09, 2025

The service is always good sometimes it gets busy but I am sure that is good for business More

by Sign4da9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Aug 12, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review and for trusting Herrin-Gear INFINITI in Jackson, Mississippi, with your vehicle service. We’re glad to hear you consistently receive great service, even during our busy times — a sign that drivers from Jackson, Flowood, Madison, Ridgeland, and across Central Mississippi choose us for our quality care and expertise. Our factory-trained INFINITI technicians are committed to delivering a smooth, professional experience every visit. We appreciate your loyalty and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

July 30, 2025

Professional courtesy excellent good good service to to to to too to to 8 9 More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for the 5-star rating and for sharing your positive feedback! We're proud to provide professional, courteous, and efficient service here at Herrin-Gear INFINITI. Whether you're visiting for routine maintenance or more in-depth vehicle care, our INFINITI-certified service team is dedicated to ensuring every customer enjoys a premium, hassle-free experience. We appreciate you choosing us to keep your INFINITI running at its best and look forward to continuing to serve you with excellence. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

July 03, 2025

Taryn always exhibits excellence and is very thorough from beginning to end for car services rendered. More

by rlsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
Jul 09, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re thrilled to hear that Taryn continues to deliver excellence and thorough care during your visits to Herrin-Gear INFINITI. Her commitment to providing a seamless, top-tier service experience reflects the level of quality and attention our INFINITI owners deserve. Whether you're here for routine maintenance or detailed diagnostics, our goal is to keep your INFINITI performing at its best while delivering personalized service every step of the way. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

June 06, 2025

This bunch is knowledgeable and helpful! second qx60 purchased there/service is excellent (Tricia)!! Would recommend every day👏👏👏 More

by Jf66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia
Jun 12, 2025 -

Herrin-Gear INFINITI responded

Thank you for your glowing 5-star review and for choosing Herrin-Gear INFINITI once again for your second INFINITI QX60 purchase! We're thrilled to know our knowledgeable and helpful sales team, along with Tricia’s excellent service, made your experience exceptional from start to finish. Repeat customers like you are the heart of our dealership, and your recommendation means the world to us. We're proud to offer an outstanding car buying and ownership experience right here in Jackson, Mississippi. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

May 25, 2025

My Appointment time was accurate. I am please with my service each visit they get you and out in a timely manner .You dont have to sit and wait they provide transportation to where More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
May 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re proud to hear that your service appointments at Herrin-Gear INFINITI consistently meet your expectations—from accurate scheduling to efficient turnaround times. Providing timely, professional service along with complimentary transportation is just one of the ways we prioritize convenience and customer satisfaction. Your continued trust means everything to our team, and we’re committed to keeping your INFINITI running at its best. We appreciate your support and look forward to serving you again soon. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

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