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Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 535 reviews
August 12, 2024
Saige was efficient, knowledgeable and so helpful in this buying process. From beginning to end, a pleasant experience which is unusual for many dealerships. buying process. From beginning to end, a pleasant experience which is unusual for many dealerships. More
by Davis
Employees Worked With
Saige
August 02, 2024
The whole experience from start to finish was so smooth and seamless. I had a terrible time at another dealership local to me and chose to complete my purchase with HM. Saige led the transaction with integ and seamless. I had a terrible time at another dealership local to me and chose to complete my purchase with HM. Saige led the transaction with integrity and professionalism. I felt like my asks were heard and they did everything they could to make this a stress and hassle free experience. Including delivery my car to me 3 hours away and signing paperwork in my driveway. I would recommend Saige and Herzog-Meier to anyone looking for a drama free experience. More
by MS
Employees Worked With
Saige Le
July 28, 2024
Couldn’t have been happier with Keith and Stephany. They were respectful of our time and wants. Super honest. Not pushy. Totally recommend. They were respectful of our time and wants. Super honest. Not pushy. Totally recommend. More
by Shawn Cook
Employees Worked With
Keith, Stephany
June 02, 2024
I have purchased many cars in my lifetime but Saige at Volvo made this the easiest experience. She is so friendly, helpful and willing to go the extra mile to help you. She is quick to respond to questi Volvo made this the easiest experience. She is so friendly, helpful and willing to go the extra mile to help you. She is quick to respond to questions and always available. So basically she made this the best car buying experience I’ve ever had. More
by mary
Employees Worked With
Saige, Ayman Achour
May 31, 2024
Doug Galloway was exceptional with his expert, personable, and efficient service while we purchased a new XC40 Volvo! We couldn't have asked for a better car buying experience. Thanks Doug! personable, and efficient service while we purchased a new XC40 Volvo! We couldn't have asked for a better car buying experience. Thanks Doug! More
by mariepowell
Employees Worked With
Doug Galloway
February 23, 2024
My wife and I had the most pleasant experience at Herzog-Meier because of Stephanie Tichenor. From our cold walk in to the dealership at the beginning, she was always positive and attentive to what Herzog-Meier because of Stephanie Tichenor. From our cold walk in to the dealership at the beginning, she was always positive and attentive to what our needs were in a vehicle. That included everything from the seats to the electronics that were standard. Always made suggestions and asked questions to clarify what our interests were and the best size for our needs. We ended up purchasing a new XC60 from her and have never looked back. Her associate Sage showed us how everything worked on the vehicle, both inside and out. Her patience with us seniors was incredible, and she explained and answered all of questions no matter how strange they were. More
by RICK
Employees Worked With
Ayman Achour
February 20, 2024
Doug Galloway and Herzog-Meier Volvo provided excellent communication on the status of my ordered vehicle while providing great service in getting me through the process and on my way with my new vehicle. communication on the status of my ordered vehicle while providing great service in getting me through the process and on my way with my new vehicle. Well done!! Highly recommended. More
by Tomas
Employees Worked With
Doug Galloway
February 08, 2024
This dealership has singlehandedly stopped me from recommending Volvos to people in Portland. The cars are great, but God help you if you need service of any kind. - Appointments for "normal" servi recommending Volvos to people in Portland. The cars are great, but God help you if you need service of any kind. - Appointments for "normal" service are booked 3-5 months out, and are often longer if you want a loaner. This includes if you have a check engine light. - Their service "inspections" are a joke. I took my 2019 XC60 in for a check engine light and 40k mile service which includes an inspection. The day after picking it up, the whole hybrid system fails. So much for the inspection. - Now that I've waited 3 months for a service that caused more issues than it fixed, I now have to wait another month with an undriveable car because of how badly they are booked out. - After dropping the car off for the repairs under warranty, I'm told the repairs will take more than a month because they have to ship some parts from Sweden. And guess what, no loaner, but they'll try to find something. - 2 week later, still no loaner, despite being told over a week ago that I'm "highest on my priority to get you in one." - On top of all that, they have the gall to charge 3% to take credit cards. The square reader I can buy at Staples only charges 2.6%. This is on top of $1000+ routine services. Overall, terrible customer experience, terrible communication with me having to constantly follow up with the service department for updates, and extremely expensive. More
by chriskennard
Employees Worked With
Demetreus Anaya
