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Highland Park Ford Lincoln
Highland Park, IL
237 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 237 reviews
August 12, 2025
Good service fix my problem customer service did great job especially thx for Mr Frank job especially thx for Mr Frank More
by mjsrashdi
Verified CustomerEmployees Worked With
August 12, 2025
Highland Park ford is the best dealership I've dealt with in 3 different states. They're knowledgeable, responsive and respectful. They are the best! in 3 different states. They're knowledgeable, responsive and respectful. They are the best! More
by Jevalerius
Employees Worked With
Frank Pamintuan
August 11, 2025
Bad service representative and shame on the service manager for not paying attention to crew. manager for not paying attention to crew. More
by joe magnani
August 11, 2025
Good dealership. Good service department. I took my car there two weeks ago. A bit slow. Good service department. I took my car there two weeks ago. A bit slow. More
by QADEER
Employees Worked With
August 10, 2025
The sales man was great and help full so i really liked the way he helps me the way he helps me More
by alidahirmy
Employees Worked With
August 10, 2025
Great people to do business with. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. More
by CHRIS.FANELLA
August 10, 2025
They spoke to me rudely and disrespectfully. They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I cont They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I contacted them, they repeatedly hung up the phone in my face. Even the supervisor is acting nonchalant. It turns a blind eye to the disrespectful behavior of its own staff. I will report them to the government agency as soon as possible. And I'm going to send a complaint to the BBB. I don't recommend anyone to buy lincoln cars after their lincoln service experience. I'm not the only one having these problems. Many Lincoln owners suffer from these problems in my friends, and certainly no one recommends the Highland Park Lincoln service More
by Kaya
August 09, 2025
I have very great experience at the highland park ford Lincoln service department,great job thank you Lincoln service department,great job thank you More
by Asfandymian
August 09, 2025
Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More
by CAF04062000
August 09, 2025
I came to check why my system went off due to save battery, I got informed it happened cause my phone charging cable was left in at night which when I thought double did not make sense since most of m battery, I got informed it happened cause my phone charging cable was left in at night which when I thought double did not make sense since most of my friends have dash cams and chargers always plugged in and it has nothing to do with battery life, I got sent home my battery warranty expires in 4000 miles wich is very short time for me ,I believe I was given that explanation cause I am a girl I’m sorry but I’m not too satisfied after last visit More
by ewagolebiowski
