Hiley Buick GMC

Excellent service with a very knowledgeable staff. Buying process was easy and seamless. Will be buying my next vehicle from them for sure. Buying process was easy and seamless. Will be buying my next vehicle from them for sure. More

It started in the service department after I arrived in my 2019 GMC Sierra 1500 with 175,000+ miles. There was a problem with the transmission. After consulting with a few service techs, I decided it was my 2019 GMC Sierra 1500 with 175,000+ miles. There was a problem with the transmission. After consulting with a few service techs, I decided it was time to buy a new truck. They introduced me to Thomas Swink in the sales department. He was very knowledgeable about all the trucks and he was an excellent salesman. Not pushy at all, but knows how to close a deal. Negotiations were quick and easy. I was able to drive away that same day in the new truck. More

My service writer was VERY courteous and professional, Daniel (although he spells it much differently). My questions is how can I be charged for 7 plus hours of service when I was only there for 3 1/2 hou Daniel (although he spells it much differently). My questions is how can I be charged for 7 plus hours of service when I was only there for 3 1/2 hours?? He told me it would be 3, which was close. He explained that a trans 'flush' is NOT a good idea as it will circulate all the gunk and crap in the bottom, throughout the trans........ makes sense but doesn't make sense. I'll take his word for it. You washed my truck, sort of, there was still a ton of bugs on the front. More

I am purchasing my 4th truck from this dealership, and they have been nothing short of professional. they have been nothing short of professional. More

2nd vehicle purchased from Aaron in less than a year - Great guy to work with!! Great guy to work with!! More

I purchased a vehicle from Hiley GMC. The salesman, sales manager, and finance department were vey polite, knew their products and treated me fairly. One of my best car purchase experienc The salesman, sales manager, and finance department were vey polite, knew their products and treated me fairly. One of my best car purchase experiences ever, and I have bought a lot of cars. I recommend you check out their deals online and go visit this dealership if you are serious about buying. I am glad that did. More

The advisors and technicians are very helpful, attentive and knowledgeable about the issues that are occurring with the vehicle. and knowledgeable about the issues that are occurring with the vehicle. More

I received an add on Facebook for Hiley GMC Buick of Ft Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and Worth. I had been looking locally in Lubbock Texas. While looking at their on-line inventory, I noted that several models had fantastic discounts and rebates. I couldn't get anywhere near these advertised prices in Lubbock and the saving was more than enough to warrant a trip to look in person. Brenden was so helpful before the trip and accommodating in person. Long story made short; buy from. Hiley and ask for Brenden. They'll treat you right! More

My sales guy was Chris, he was very nice and professional. We got the sale done in a timely manner. professional. We got the sale done in a timely manner. More

I paid cash for a 2025 Buick Encire GX ST. Dealt with Chris Pringle (salesman) and Robert Olson, (customer mgr). Horrible experience. Almost impossible to get a real person to answer their pho Dealt with Chris Pringle (salesman) and Robert Olson, (customer mgr). Horrible experience. Almost impossible to get a real person to answer their phone. Virtually no follow-up after the sale. And, in my dealings with them, I experienced questionable integrity, at best. Also their attempts to sell you things you don’t need like extended car warranty and Sirius and GMC apps and subscriptions are relentless. Even though I got a good price on my car, in the end it was not worth it. I would rather pay a little more for a car and trust the people I’m working with because it will be cheaper in the long run. My advice is to avoid this place at all costs. More