Hines Park Lincoln - Service Center

Greeted promptly, service rep identified issue right away and had write up completed quickly, loaner car available, clean, dealership using proper social distancing procedures and when car returned properly and had write up completed quickly, loaner car available, clean, dealership using proper social distancing procedures and when car returned properly sanitized, always a great experience w/this service Dept, also sales are 5 stars as well More

Benefits ofLincoln ownership The service advisor prioritized the repair of the overhead grab handle so my husband could enter the passenger seat. Although a relatively minor repai The service advisor prioritized the repair of the overhead grab handle so my husband could enter the passenger seat. Although a relatively minor repair, but without the use of that grab handle he could not go anywhere. Also, the waiting area is very nice and the variety of free beverages are appealing, the benefit of picking up / dropping off of our car and providing a loaner is really appreciated, especially at our age. More

Quick Efficient Service I recently went in for an oil change and tire rotation. I was greeted promptly by a service adviser and my oil change was completed in less than an h I recently went in for an oil change and tire rotation. I was greeted promptly by a service adviser and my oil change was completed in less than an hour. My car was meticulously washed and I was left with a nice report card indicating fluid levels and tire tread quality. My service adviser also set up another appt. for me for an interior warranty issue I needed to have addressed. If you want a quality experience do not hesitate to go to Hines Park Lincoln. The entire staff at Hines park is so friendly and welcoming and I have the greatest sales man in the world in Steve Traynoff. More

I took my car into this dealership for a new battery, I took my car into this dealership for a new battery, and Rebecca Glover made my visit very simple. She was professional, clear, and explained ever I took my car into this dealership for a new battery, and Rebecca Glover made my visit very simple. She was professional, clear, and explained everything clearly. More

Hines Park truly lives up to creating a great customer experience. I had a scheduled appointment time and was approached right away by Dave. Everything was done quickly and I received a clear explanation experience. I had a scheduled appointment time and was approached right away by Dave. Everything was done quickly and I received a clear explanation before getting a clean car back. More

Oil Change I received quick and efficient service at the Quick Lane on Canton Center Road in Canton. I have been here many times and plan to return again. I received quick and efficient service at the Quick Lane on Canton Center Road in Canton. I have been here many times and plan to return again. More

A pleasant experience with Hines What a difference from other dealer! I will always go to Hines from now on. They came and picked up my car, dropped off a great loaner, serviced and What a difference from other dealer! I will always go to Hines from now on. They came and picked up my car, dropped off a great loaner, serviced and fixed issues on my car. Courteous folks. What a difference. More

very positive The service was done on time and done very well. everyone was very nice and friendly. Waiting in the Lincoln showroom is always pleasant, with coffee The service was done on time and done very well. everyone was very nice and friendly. Waiting in the Lincoln showroom is always pleasant, with coffee and snacks. The car was also washed. Very satisfied. More

2017 MKZ Tire Repair Day before New Year's Eve, had a blowout on the freeway. I called my sales consultant, even though it was well after business hours. He called me rig Day before New Year's Eve, had a blowout on the freeway. I called my sales consultant, even though it was well after business hours. He called me right back and paved the way for me to bring my vehicle in early on New Year's Eve for service. I had purchased a tire repair and replacement policy with the lease. I was greeted promptly, service was immediate, and cost was $0, because of the replacement policy. Going in my expectations were for a long wait or need to rent a loaner. I had to do neither because everything was done within an hour. This treatment all around was great, and gives more than lip service to the privileges of being a "Lincoln Owner". GregK More

The WORKS Excellent service from the Quick Lane Group on Canton Center Rd. Friendly efficient. During check out the manager recommended a number of tire brands Excellent service from the Quick Lane Group on Canton Center Rd. Friendly efficient. During check out the manager recommended a number of tire brands to replace my existing tires. More