Hoffman Honda - Service Center

Covered all the bases! ! Kristina was very helpful, as usual, explaining all the details in reference to services completed. Keep up the good job Kristina!!! ! Kristina was very helpful, as usual, explaining all the details in reference to services completed. Keep up the good job Kristina!!! More

Went to dealer for oil and filter change for our 2021 Honda Accord Sport. Our Service Adviser Kristina was very helpful explaining everything I needed to know. Keep up the good work Kristina!! Honda Accord Sport. Our Service Adviser Kristina was very helpful explaining everything I needed to know. Keep up the good work Kristina!! More

Unsatisfactory service. Automobile was given a AAA battery boost and delivered with service request for battery replacement and full inspection and oil change. Leah is servi Automobile was given a AAA battery boost and delivered with service request for battery replacement and full inspection and oil change. Leah is services noted. Also verbally reinforced on delivery. No battery replacement done. No call was made to customer during service by the service technician. Customer only received a text that the car was ready. Up on arrival at the dealership, customer inquired about the service rendered. Service technician had no idea that a battery replacement should have been undertaken. No consideration was given for the inconvenience of having to wait while Battery Replacement was undertaken. Also, battery is only two years old and was previously installed by the dealership. This battery should have been at no cost to the customer. Be that as it may - it is still unforgivable that a car that needed a battery boost from a towing service - that the service department was made aware of - to start it up did not have the battery examined and replaced as requested. More

Hat’s off to Daniel and the team at Hoffman Honda for their fast and courteous service, they are very professional their fast and courteous service, they are very professional More

I am a loyal, longtime customer. In my book, Hoffman is A + all the way around.7 In my book, Hoffman is A + all the way around.7 More

Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of the best experiences I have had with the service department. More

Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I b well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I brought the vehicle in for rountine maintenance and was flat out lied to that my tires were rotated which was part of why I brought the vehicle that day. After getting the car back I noticed that the tires were not rotated. How I know this is that three days prior I got a flat tire in my right rear tire and had to purchase a new tire. When I walked around the vehicle after service, the new tire was in the exact same position after being told they were rotated. Unfortunately I will never purchase or get my vehicles serviced there again. What else are they lying to me about, I have lost all trust. If you use them be very Leary. More

Kristina is the top of the line service advisor at Hoffman Honda. First she comes out to the garage to greet me when I arrive for the appt. After the inspection she brings me to her office And ex Hoffman Honda. First she comes out to the garage to greet me when I arrive for the appt. After the inspection she brings me to her office And explains what needs to be done and why. She comes out and lets me know How the work is progressing snd the timeline. I like working with her She Is thorough and very pleasant. I give her A 10 rating. More

I have never given a negative review to my local business but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this deal but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this dealer!!!!! More

My service advisor, Isaiah, was friendly, knowledgeable and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Suc and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Such a nice young man! More