1,248 Reviews of Hoffman Honda - Service Center
The ridgeline came in for complete detailing. The outcome was beautiful with one issue that needed to be corrected. Rocky stepped in to make sure the final job was perfect and to my complete satisfa outcome was beautiful with one issue that needed to be corrected. Rocky stepped in to make sure the final job was perfect and to my complete satisfaction. He really went beyond to make sure we were completely satisfied, and I am. The experience was very positive overall. Special thanks to Rocky, and Yolande did a great job with her highly professional and friendly customer service. Cheryl Luisi More
I came in to have a key recoded, and the service staff ended up working for two hours to finish the job and clear up some problems that they found. In addition, they did an inspection that had been order ended up working for two hours to finish the job and clear up some problems that they found. In addition, they did an inspection that had been ordered by Honda and that I had forgotten to schedule. Throughout, Rocky Subramani was extremely helpful and friendly. In the past I have gone to dealership service centers and they have tried to upsell me on all sorts of additional work, but Hoffman was focused on taking care of the work I needed done. In short, I would recommend Rocky to anyone with a Honda who needs work done on it. More
Excellent efficient service. Employees were helpful. Having a loaner car made a huge difference! My car was towed in and I was immediately helped and supplied a replacement car. Communication from Ja Having a loaner car made a huge difference! My car was towed in and I was immediately helped and supplied a replacement car. Communication from Janetta was outstanding. She was courteous and kept me in the loop. Thanks. More
went to Hoffman Honda for an oil change and received excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer More
My first visit to this dealership. The entrance is very customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and drop customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and dropped the car off the night before. I heard from Rocky mid morning about needing an alignment also, which I approved. Picked up the car at 4pm. Two parts had to be ordered so will be back once those are available. A very good experience. More
I have been having service at Hoffman Honda for more than 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price More
Completely satisfied with Hoffman Honda Our 2010 Honda Completely satisfied with Hoffman Honda Our 2010 Honda Accord V6 Coupe all of a sudden developed a very loud rattle in the engine one day. I called Completely satisfied with Hoffman Honda Our 2010 Honda Accord V6 Coupe all of a sudden developed a very loud rattle in the engine one day. I called Hoffman Honda and they gave me an appointment next day. I dropped off the car to Hoffman the night before so the techs would have the opportunity to hear the noise when the engine was cold because this is when it was the loudest. I received a call right away the following morning from Justin informing me that they too had heard something abnormal in the engine. Long story short, Justin called me again and informed me that all of the timing components needed to be replaced and they would need a couple of days to order parts and complete the repairs. Our car was ready as promised and running perfectly quiet just as it did when it was new. Justin even went as far as to show me the defective parts. I greatly appreciated this extra effort. It allowed me to fully understand what had failed on my engine with only 16k miles on it. All parts and labor were covered under warranty. We did not purchase the car from Hoffman but they treated us as though we had. The people at Hoffman are very knowledgeable about their products and their workmanship is meticulous. I am really glad we decided to bring our Honda to Hoffman. I was agonizing over who I could trust to do a good job and felt reassured when I finally met the folks at Hoffman. They are a very well trained group of professionals. This was my first visit to Hoffman Honda and they have earned my trust and respect. I highly recommend this dealership and will be purchasing my cars here in the future. More
The professionalism exhibited from the minute I drove through the overhead door until the moment I exited, shows the commitment to excellence of the entire Hoffman Honda staff. The economic climate is s through the overhead door until the moment I exited, shows the commitment to excellence of the entire Hoffman Honda staff. The economic climate is such the an automobile's reliability is vitale. The Service providers at Hoffmans show great care in dealing with the customer and I will continue to service my Hondas at Hoffmans. More
Sold me a car, owned it for 3 years, the car was only 5 years old when the service department told me the car needed a new engine. When i spoke to the sales department and explained why I wanted to trade years old when the service department told me the car needed a new engine. When i spoke to the sales department and explained why I wanted to trade the car in the sales person asked me where I had purchased the "lemon" and I told him; HOFFMAN HONDA! More