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Hoffman Toyota
West Simsbury, CT
891 Reviews
When you choose Hoffman Toyota, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Toyota is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 891 reviews
March 09, 2008
i was interested in purchasing a used Matrix. I called ahead and they had one in stock. When I asked if it was Toyota certified, they basically told me that it wasn't, but that if I purchased the car they ahead and they had one in stock. When I asked if it was Toyota certified, they basically told me that it wasn't, but that if I purchased the car they could do the certification inspection for me for $500. I went to look at the car the same day, about 2 hours after talking on the phone with them. When I got there, they told me they had already done the certification for me - if the certification program really is what Toyota says it is, there is no way they could have done it in that little time. When I drove the car, one of the windshield wipers didn't work at all, the oil was dirty, and a piece of the molding on the bottom of the car was hanging off. Not only was the car poorly maintained but they were going to charge me an additional $500 for a car that wasn't even inspected! More
by Gringuita
