Holman Honda Centennial - Service Center

Unfortunately my 2010 Honda Pilot does not seem to be assembled very well. I have had numerous loose and vibrating parts on this vehicle since day 1 (not purchased at Kuni). Fortunately, the service peop assembled very well. I have had numerous loose and vibrating parts on this vehicle since day 1 (not purchased at Kuni). Fortunately, the service people at Kuni have been very sympathetic with my situation and have continued to keep my faith in Honda in general by providing me with extra care and great service every time I have had to come in (numerous over the past two years since purchase). They have made a frustrating situation very tolerable. Thank you. More

I was in the area and I came in about 4:30 regarding a recall notice to upgrade some software for my transmission. I also asked if I could squeeze in an oil change. Roberta took control and made sure th recall notice to upgrade some software for my transmission. I also asked if I could squeeze in an oil change. Roberta took control and made sure that both of my service needs were taken care of by the closing time of 6:00. She was very friendly, personable and knowledgable about technical service issues and the time frames necessary to complete the tasks. I've been coming into Kuni since I bought my car there in 2005. I'll continue to visit due to excellent customer service. More

I took advantage of Kuni Honda's windshield replacement promotion. Wow! Great job and at a Great Price. A low price alone is never a bargain unless one gets good work too. My windshield had been cracked fo promotion. Wow! Great job and at a Great Price. A low price alone is never a bargain unless one gets good work too. My windshield had been cracked for six months and the cost of replacement made me groan whenever I priced one out (I am kinda, sorta "retired" after paying into Social Security for 50 years and it is not at a very good level of income either). I think Kuni Honda did the community a safety service by helping us get this windshield fixed at a price we could afford. Mike Christian was his regular efficent and friendly personality and I stole his ballpoint pen. Thank you. More

My experience in the service department was great! Ryan Smith did a stand up job, making sure all my needs were met. Ryan looked out for the best interest of me; I felt that I could trust him. Smith did a stand up job, making sure all my needs were met. Ryan looked out for the best interest of me; I felt that I could trust him. More

I was greated immediately upon pulling into the service area in a friendly fashion. The estimated charges were explained to me clearly, and Ryan also explained the timing for the shuttle. He was courteou area in a friendly fashion. The estimated charges were explained to me clearly, and Ryan also explained the timing for the shuttle. He was courteous and professional the entire time. Will, the shuttle driver, was onsite and immediately took me to work. During the course of the day, Ryan called to let me know that they recommended additional services (transmission flush / new tires). Again the estimated charges were clearly explained, and I accepted the additional service. Will called me a couple of different times during the day to coordinate the shuttle pick-up within my schedule. He arrived at my building when he said he would, and was pleasant to talk with all the way back to the shop. I was pleasantly surprised when I got the bill, that the charges were lower than the estimates that I was quoted. All in all, this was a very good experience. More

Thank you to Bill Craft for an excellent customer service experience. While I wasn't expecting the service that needed to be done nor to pay the price that the service cost, I was pleased and thankful to Bil experience. While I wasn't expecting the service that needed to be done nor to pay the price that the service cost, I was pleased and thankful to Bill's kindness and service. He took the time to explain to me my questions and concerns and to physically demonstrate to me what was wrong with my vehicle. He made what would have been a troubling experience so much better simply because of his kindness and service. Thank you to Bill. More

Mike greeted me and listened attentively to the problem. The driver's side window was off its track most of the time. He also offered to check car thoroughly for recalls and for not-so-obvious needed servi The driver's side window was off its track most of the time. He also offered to check car thoroughly for recalls and for not-so-obvious needed service. About 4 things needed to be done--all reasonably priced. My husband was pleased when I told him about the minor repairs (tire rotation, brake fluid replaced, and transmission serviced) because we are driving this car nearly 2000 miles on a trip for Thanksgiving. I really like that service managers like Mike recommend things to be done but do not pressure people to do them. We drivers can't notice everything. The technician, I wish I could remember his name, was also very courteous. Everyone at Kuni Honda is super friendly and helpful to customers. More

Mike was very friendly and helpful. The mechanic also called to double-check that I wanted the battery replaced. Everything was done on time and correctly the 1st time. AND... kudos to whomever did the o called to double-check that I wanted the battery replaced. Everything was done on time and correctly the 1st time. AND... kudos to whomever did the oil-change because they cleaned up after themselves so the old oil did not leak all over my garage floor (as it has in the past). I GREATLY APPRECIATE this. More

I have puchased two vehicles at this dealership and the experience of sales and service has been great. I have owned Honda vehicles since 1990 and this has been the best of the dealerships. experience of sales and service has been great. I have owned Honda vehicles since 1990 and this has been the best of the dealerships. More

This dealership without any doubt is a wonderful company to deal with. If I had a chance I would definitely recommend this dealership to anyone. to deal with. If I had a chance I would definitely recommend this dealership to anyone. More