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Holman Honda Centennial - Service Center
Centennial, CO
366 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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366 Reviews of Holman Honda Centennial - Service Center
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October 24, 2011
Last Saturday I have taken my Honda Civic Coupe for a Free for Life service. This is second time in the past year since I bouth the car that I have utilized this service. It was a complimentary gift rece Free for Life service. This is second time in the past year since I bouth the car that I have utilized this service. It was a complimentary gift received at the time of the car purchase and second time that they promissed a detailed car cleaning but never completed.First time they did not vacum the car,so I decided that I will mention to them when I take it next time. I spoke with the Service consultant and she promissed that she will put a note on the service order and she did.So after two hours of service, I picked up my car and inspected the car interior. The car was not even touched inside. They washed it through express wash but never vacumed. I also found my air conditioner turned to a full capacitiy and 20 milies added to my car millage. It looked like someone had drowe the car out of the service department instead of cleaning it. There was no other explanation. After I complained on the spot, I spent one more hour waiting for the car to be vacumed once again. My thinking is that Kuni had offered this kind of service to the customers to increase the sales or else but you do not get the service you have been promissed. I am very disapointed with the service department although they have tried to correct this mistake. It just happens to many times to be called a mistake. More
by Emira
Employees Worked With
Audrey Gent ( Service Consultant/ Manager Ed
October 13, 2011
My Pilot had a recall. Kuni was able to get me in immediately to inspect the car. I have never had anything but professional, great service at Kuni Honda. immediately to inspect the car. I have never had anything but professional, great service at Kuni Honda. More
by mllmccoy
Employees Worked With
can't remember
October 13, 2011
Roberta Callow was excellent. She was very friendly and professional. The timeline she gave me as to when the work would be completed was spot on. I will admit that I was confused on an item on the pack professional. The timeline she gave me as to when the work would be completed was spot on. I will admit that I was confused on an item on the package results form. I am suspicions of the technician's results. I will call Roberta back for clarification in a day or two when I get time. I am confident she will have a good answer to resolve my wariness. More
by kymoosal
Employees Worked With
Roberta Callow
October 13, 2011
I have been going to Kuni Honda for a long time. I bought the car I have now a 1999 Honda CRV and they have helped me keep it in very good shape. I have other work to do and will be taking it ther bought the car I have now a 1999 Honda CRV and they have helped me keep it in very good shape. I have other work to do and will be taking it there. I am very pleased More
by whitney44
Employees Worked With
Kyle
October 09, 2011
took my car in to get repaired, repair ended up being more extensive than just a simple oil change. They talked me through all the repairs and tried to add coupons to get me some discounts. They gracious more extensive than just a simple oil change. They talked me through all the repairs and tried to add coupons to get me some discounts. They graciously took me home after working 12 hrs and then taking the car in. Always friendly and prompt. More
by Ralphlrn17
Employees Worked With
don't remember
October 01, 2011
I was there because of factor recall & Mr. Smith could not have been more friendly & got me in & out in less time than est.. I feel Mr. Smith is a plus to your dealership could not have been more friendly & got me in & out in less time than est.. I feel Mr. Smith is a plus to your dealership More
by Hegolf
Employees Worked With
Ryan Smith
September 30, 2011
I always want the service to be quick but I know it takes time to do a good job. It was a nice experience waiting in the waiting area. Time passed quickly and my daugher enjoyed the kids play house and the time to do a good job. It was a nice experience waiting in the waiting area. Time passed quickly and my daugher enjoyed the kids play house and the snacks. More
by masamam2
Employees Worked With
Matt Bright
September 28, 2011
Rayan has very good sence of Humor and he is very friendly. He is very Proactive person asking the right questions. I will happy to be in contact with him again. friendly. He is very Proactive person asking the right questions. I will happy to be in contact with him again. More
by asinghai
Employees Worked With
Rayan Smith
September 28, 2011
They delivered as promised. I called around to get the best price to install my 2004 RL Acura headlamp light bulb and they said they would do it for free (if I supplied the bulb). I took it in at 7am, a best price to install my 2004 RL Acura headlamp light bulb and they said they would do it for free (if I supplied the bulb). I took it in at 7am, and by 7.40 it was done - they spent 35 minutes getting it to work. The Acura dealership wanted $200 to do the same and they saved me $100 - I'll recommend. More
by miyaki
Employees Worked With
3
September 22, 2011
Ryan took care of my needs well. Very helpful and made every effort to share all the many details of my service. My only issue was that the Shuttle was busy. I don't like having to register. every effort to share all the many details of my service. My only issue was that the Shuttle was busy. I don't like having to register. More
by Papajohn99
Employees Worked With
Ryan Smith
