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Holmgren Subaru

North Franklin, CT

4.8
81 Reviews

3 New Park Avenue

North Franklin, CT

06254

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Showing 81 reviews

February 11, 2024

We always have good quick service here. The staff was very caring and though the snacks and coffee were great also More

by Rogerslh71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick
Feb 13, 2024 -

Holmgren Subaru responded

Thank you Roger! We truly appreciate your kind review of our service department and we thank you for choosing Holmgren Subaru for your service needs.

January 10, 2024

Dealership a Allen are great understanding and respect to the customer need and dealership people are fantastic role model and very patience! They are willing help any service shop to repair! I will get More

by clinton_70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen is my great dealership
Feb 13, 2024 -

Holmgren Subaru responded

Thank you for taking the time to leave us such a nice review and for your kind words about Allen, we will be sure to pass them on and we truly appreciate your business.

October 30, 2023

Wanted to diagnose for $300. Doesn’t take my warranty. Made me feel dumb. Sent an email to them and am waiting for a response I probably won’t get. More

by mandi_phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
October 29, 2023

Service entry garage clean. Staff courteous. Waiting room is comfortable and clean. Service time timely. However would appreciate if seat position could put back to driver’s set More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
October 29, 2023

Always greeted with a smile! Jackson promptly checked me in, service was completed quickly and I was back to my day in no time! I wouldn’t service my Subaru anywhere else! More

by Dbenn1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
October 14, 2023

Very happy with the service at this dealership which is where I also purchased the vehicle. More

by nicholsforestry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names.
October 13, 2023

Excellent experience. Allen was personable, knowledgeable, and very helpful. Answered all questions with extensive knowledge, More

by stephen8anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nelson, Brian Webster
October 05, 2023

Service was courteous and informative. All my questions were answered. Accomadations are comfortable with coffee, snacks and bottled water help make the stay pleasant. More

by Kev.foley96
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service and his assts
September 23, 2023

Everyone was friendly, patient and easy to talk to. Even the salesman Jon who was there later to answer questions l had about future repairs! More

by Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember but was a young lady
September 13, 2023

Courteous, prompt service. I am pleased with the Express Service option offered on Saturday morning. My questions are fully answered and the waiting area is quite comfortable More

by happycampersue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmeralda
2
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