Honda Cars of Rockwall

After having a definite issue with my service call, and giving the service department a 1 star, I just wanted to say that Service Manager Chad Molock contacted me almost immediately. He was very apologizi giving the service department a 1 star, I just wanted to say that Service Manager Chad Molock contacted me almost immediately. He was very apologizing for my disappointment in my service encounter. Chad is definitely what being a great service manager is all about. Thanks again Chad for your professionalism and understanding. Lynn Shirley More

They have no customer service, do not answer their phone. AVOID Them at all cost! AVOID Them at all cost! More

All I can say about Honda Rockwall is they do not honor anything they tell you even up to a hour and a half of possibly buying a car and now the car is no longer available. This is right after your contact anything they tell you even up to a hour and a half of possibly buying a car and now the car is no longer available. This is right after your contact by the dealership just texts you and says hoping to see you at your appointment. Beware of this bait and switch so-called Dealership. I would give them 0 stars but you can't do that. More

Easy straight forward to work with. In response to AAA car buying request I was contacted by Grant. Was very straightforward with the car I wanted. Trade in was decent price so I acce In response to AAA car buying request I was contacted by Grant. Was very straightforward with the car I wanted. Trade in was decent price so I accepted the deal. Ray the finance agent was very efficient and quick to finish the paper work. Second easiest car I ever purchased. More

Drive 20 miles into Dallas/Richardson and save $$$. Upcharges for convenience. Tried to stay local, but not worth 6k difference. Upcharges for convenience. Tried to stay local, but not worth 6k difference. More

Called about a Mazda on their site that was listed at a low price. They told me it had frame damage and wouldn't sell it, but would sell me something more expensive. I get that its hard to manage their inv low price. They told me it had frame damage and wouldn't sell it, but would sell me something more expensive. I get that its hard to manage their inventory sometimes but would be cool if they didn't already have prices listed on cars they weren't gonna sell. Called back a week later about a scion, was told they'd work on a deal. Called back after not hearing anything to be told it was sold last week, but still on site lol. Starting to wonder if any of their cars are actually in their inventory or if their all just bait and switch scams. More

Took my car in for an oil change and didn't thoroughly inspect my vehicle before leaving because I thought this was a trustworthy place only to discover a chunk missing off my hood and them refusing to ho inspect my vehicle before leaving because I thought this was a trustworthy place only to discover a chunk missing off my hood and them refusing to hold themselves accountable for the damage to my vehicle. Would NOT recommend this place and I won't be back. Apparently they've done this to other people as well, damaging their cars and not doing anything about it, based on other reviews on Google maps. More

O.K., to all or any even thinking about buying or leasing a car from this dealership I humbly suggest you consider this thought: " It's not "if" you are going to get screwed, but "how much" you are going to a car from this dealership I humbly suggest you consider this thought: " It's not "if" you are going to get screwed, but "how much" you are going to get screwed". Diseption is a powerfull evil. More

Bad Bad. they are ripping people off by damage the parts after they fixed your car or changed oil and filter.. they messed up my car with tires and damaged they are ripping people off by damage the parts after they fixed your car or changed oil and filter.. they messed up my car with tires and damaged some parts and make me go back and have to fix it again again..... dont ever take your car there.... they are Rip OFF big time More

Very pleased with the service received at this dealer. My experience was made very special by Nick Grisaffi who made me feel like I was accompanied by my best friend, I'm very grateful and satisfied with My experience was made very special by Nick Grisaffi who made me feel like I was accompanied by my best friend, I'm very grateful and satisfied with my purchase. Thank you Nick, Justin, & Lewis. More