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Honda North

Danvers, MA

4.8
2,004 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 2,004 reviews

August 01, 2025

When I brought my car in for recalls and oil change service. Service advisor Sean Hill help me with Great service as always! Staff is friendly and helpful and technicians are thorough! 5 Stars always More

by tajhuynh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hill
Aug 01, 2025 -

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

July 31, 2025

The salesman Ed very nice guy and very knowledgeable person only one problem I head they charge me for the locknuts when the salesman said he would not charge me not happy with that. More

by Puja75al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

July 31, 2025

They are close in distance for me, they can provide immediate service and that is what happened here. I was out in less than an hour. More

by rcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

July 27, 2025

Joseph was great with everything and extremely helpful, ll. Jameel was amazing as well in finance. More

by brynnaronan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neidig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Jul 27, 2025 -

Honda North responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

July 26, 2025

I completed a car purchase at Honda North, but chose not to trade in my vehicle. After completing the sale, we talked about delivery because I did not have access to someone who could drive me back to pick More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Neidig
Jul 28, 2025 -

Susan responded

I completed a car purchase at Honda North, but chose not to trade in my vehicle. After completing the sale, we talked about delivery because I did not have access to someone who could drive me back to pick up the car. Honda North’s suggestion was for me to take an Uber from my home approximately 1 hour away and they would split the cost (which they estimated to be $40.00 total). When I pushed back on that suggestion, I was told they did not have sufficient staff to deliver the car. An email to the General Manager did not solicit a response. Be aware that Honda North’s web page statement that delivery can be arranged, may be a bit misleading. If delivery is not an option, why does this rating page ask for an evaluation of the delivery process?

Jul 30, 2025 -

Honda North responded

Thank you, Susan, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Honda North

July 26, 2025

It was a great experience. Service personnel were super responsive and resourceful in attending to me More

by princeopokudamien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ludgi St-Vil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Honda North responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda North! Sincerely, Honda North

July 25, 2025

The service was excellent. Although I did not need a loaner vehicle, a complimentary one was offered. Jonathan and the Service Manager were cordial and informative about the st More

by dsewellmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 25, 2025 -

Honda North responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda North to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

July 25, 2025

They did a great job . Did not try to add unnecessary work. . Did everything I asked for. Told me work that was not necessary at this time. More

by Buick61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Cerundolo
Jul 25, 2025 -

Honda North responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Honda North

July 25, 2025

Was a very nice experience Very nice sales agents Nice enviroment Nice cars Everything was great More

by yllixheli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

July 25, 2025

Honda North continues to be on point with service and customer satisfaction! A few months ago, I went for a 30, 000 mile service for my Honda Fit. Chad took care of me and my car's service seamlessly! Th More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nygell
Jul 25, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

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