Honda Of Jonesboro - Service Center

The radio is still not fixed and the car shakes now after the tire rotation. the tire rotation. More

Jose was professional, helpful, attentive and informative. He also took the time to review my invoice in detail. informative. He also took the time to review my invoice in detail. More

Professional, knowledgeable, kept me posted on time. Everyone in the department (and building ) were very helpful. This was is my first Honda and thus first service experience. I do not dead scheduling Everyone in the department (and building ) were very helpful. This was is my first Honda and thus first service experience. I do not dead scheduling appt. Or returning. Very clean in both the service and waiting areas. Impressive. More

Service dept advisor Skye Booth is friendly, knowledgeable and very helpful. Waiting area clean and always has great coffee. knowledgeable and very helpful. Waiting area clean and always has great coffee. More

fast service, very informative and genuinely cared! great experience and highly recommend to others, thank you great experience and highly recommend to others, thank you More

Always get good service and the people are great. I would highly recommend them to others. I would highly recommend them to others. More

Always takes good care of me and my pilot I bought my pilot there and have serviced it there for 8 years pilot there and have serviced it there for 8 years More

They were really nice and understanding and got my vehicle done and completed quickly i am very thankful and they was great help vehicle done and completed quickly i am very thankful and they was great help More

Excellent service. Your salesman Gary was so professional, kind and understanding, he's an expert at what he does. When I decide to purchase a car he's the one I choose Your salesman Gary was so professional, kind and understanding, he's an expert at what he does. When I decide to purchase a car he's the one I choose to do business with. More

Service department needs knowledgeable & helpful customer service personnel. I was given conflicting stories when my car was taken there after hitting a deer. They had it for 2 weeks before anything customer service personnel. I was given conflicting stories when my car was taken there after hitting a deer. They had it for 2 weeks before anything was done & that was only after multiple phone calls from me and talking to the girl I was working withs supervisor. Also, I called on a Saturday and service dept had already left for the day. They gave me the sales mgr., who talked over me when I tried to speak. Although he seemed to know everything by the way he talked down to me he was of zero help. Possibly will have it back early next week, only a little over 6 weeks since it was taken there. I realize it had to go to a body shop to be repaired. However, since it was less than 1 year old I wanted it fixed by the people Honda uses. So when I called them they assured me they would take care of it and provide me a loaner car if one was available. Then I was told they didn’t have one available but were working on getting me one. Finally… it’s not there policy to give loaner cars since it was going to the body shop (per sales mgr). I do like my car and hope to have it back soon. More