1,687 Reviews of Honda Stratham - Service Center
I have purchased my last 3 Honda crv from them. . always treated well I recommend them always . always treated well I recommend them always More
Outstanding. Don't let the lack of a flashy building or service customer waiting area fool you, it's a great experience all around. Zachary is quite friendly and Don't let the lack of a flashy building or service customer waiting area fool you, it's a great experience all around. Zachary is quite friendly and knowledgable, easily answering my question when he knew the answer, and sought out the answers on the few times he wasn't sure. A really great experience! More
Was told that my oil change would include them going over the whole vehicle and when I brought the vehicle in my check engine light was on and I asked them to check that as well. They never told me there wou the whole vehicle and when I brought the vehicle in my check engine light was on and I asked them to check that as well. They never told me there would be a fee because I could go to Napa or O’Reilly or any auto parts store and they would’ve ran it for free so I was really irritated that was over $100 that I did not need to spend And I asked him to find out what was going on with my tire and they evidently just shut the tire light off because it came back on shortly after leaving there and they told me it was just low on air so I feel like you guys were overpriced and price gouging and I will never go back there More
Very helpful getting new tires. I was quoted a price for a recommended tire but I wanted a different one. When I asked the price difference I was told about $20 per tire and when I I was quoted a price for a recommended tire but I wanted a different one. When I asked the price difference I was told about $20 per tire and when I got the bill it was almost $60 per tire so I was not happy. Otherwise service was great More
Honda Service review Today I was gobsmacked when I arrived at Honda Stratham. I was greeted by Andrew and was overwhelmed by the customer service he provided. Greeted with a positive, proactive attitu arrived at Honda Stratham. I was greeted by Andrew and was overwhelmed by the customer service he provided. Greeted with a positive, proactive attitude was a breath of fresh air. I had a brand new 2025 Honda pilot with a screw in a Tyre that had 1500 miles. I called ahead and was told by someone else that they were really backed up and I would have to leave it. When I got there 45 minutes later, Andrew greeted me with a smile and took me immediately. The service associate that did the work was extremely kind, friendly and accommodating. These are the times you tip and thank them. This team that handled my situation should be commended on how they handled it. Why so important to me? I drove from South Carolina and staying in Salisbury & come here when I need something. Basically woke up with a flat , changed my Tyre, shopped around & was told by a Tyre dealer that I needed a new Tyre that would cost me $300, which was a lie. By the time I got to Honda Stratham, I felt defeated and frustrated. Andrew took control, ownership and followed through to the end! I thought WOW! Thanks for your AAA+ customer service Honda and “professionalism”. I won’t go anywhere else. More
Zac took care of our two cars with a friendly and honest approach. I have had bad experiences in the past at other places in the area with car repairs but not this time! approach. I have had bad experiences in the past at other places in the area with car repairs but not this time! More
Andrew was superb! ! A really knowledgeable service rep and Stratham Honda is really blessed to have him. My truck delivered on time with no cost to me and no hassles ! A really knowledgeable service rep and Stratham Honda is really blessed to have him. My truck delivered on time with no cost to me and no hassles over the extended warranty. Got a loaner also at no cost. An extremely noteworthy event! More
Everyone was very professional and courteous. My issue was resolved quickly and I paid way less than I imagined. I’ll be back! My issue was resolved quickly and I paid way less than I imagined. I’ll be back! More
The atmosphere is very relaxed at the store. Waiting room is clean and comfortable. Parking is also never an issue Waiting room is clean and comfortable. Parking is also never an issue More