Honda Van Nuys

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil change, they stated that it still needed to be replaced. I asked if they recommended it again because they actually checked it or if it was because the previous record said so. They admitted it was because of the previous record not because they actually looked at it. I won’t return there again. More

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! get the chance to go. Jeremiah is great and I always receive great customer service! More

Great experience. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. More

As soon as you walk in, you see how Honda Van Nuys stands out from the rest. The showroom is bright and clean, making all the cars on display shine in the spotlight. Very friendly staff, who were eager to ac out from the rest. The showroom is bright and clean, making all the cars on display shine in the spotlight. Very friendly staff, who were eager to accommodate us while we waited for Farid, the best salesman at this dealership. Farid made buying a car a breeze. He was very knowledgeable and patient, allowing me to really explore my options. He was helpful advising me on the pros and cons for my needs of various models and trims. After deciding, the process was quick and easy and was able take my new Honda home in no time. After a month of having my CRV, I'm happy to say "I'm glad I went to Honda Van Nuys" More

Consultant courteous and informative. Service prompt and thorough showing photo of needed repair. Waiting area clean and . Service prompt and thorough showing photo of needed repair. Waiting area clean and . More

I have been a customer of Honda since 1978. Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon was very knowledgeable,very efficient and professional. I had several questions asked and answered to my satisfaction. The dealership is extraordinarily clean and an environment one could remain waiting in for as long as necessary. Providing fresh pastries and specialty coffees. I have recommended you to many people. I will return whenever service is required. Keep up the good work! More

Tony was very attentive and helpful during the entire process, friendly and made sure I was updated every step process, friendly and made sure I was updated every step More

Friendly staff, clean facility, easy transportation service while you wait, clear communication. Will definitely be coming back. service while you wait, clear communication. Will definitely be coming back. More

Love this dealership! Everyone very helpful and caring! Also very professional and attentive to my needs. Sylvia is the best! Everyone very helpful and caring! Also very professional and attentive to my needs. Sylvia is the best! More

It was my first time doing the first oil change on my 2024 Honda Accord and the customer service from Carpenter was good 2024 Honda Accord and the customer service from Carpenter was good More